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• Mini Series: How to Do Critical-incident Interviews

  • When
    30 Jan 2020
  •  
    11:00 AM - 11:45 PM
  • Location
    Virtual
  • Spaces left
    17

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  Mini-Assessment Series

  Critical-incident Interviews

  Ever wonder why some people are just better at doing a task than other people?  This data gathering method is specifically designed to surface the attributes that discriminate those who do well from those who do average.  The tool includes a set of guidelines for how to design and conduct the interview with examples of questions you can refine for your own situation

  Objectives:  You will be able to: 

  • Create questions that surface behaviors that discriminate people who are competent from those who are not  
  • Elicit responses that uncover the factors that competent people recognize when performing tasks and interacting with people   
  • Conduct the interviews that follow best practices  

  Length: 45 minutes

  Materials:  Workbook with guidelines

  Contact Judy@HaleCenter.org if you have questions.  

  
  

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• Future of Work: What it means for Your organization

  • When
    19 Feb 2020
  •  
    8:30 AM - 5:00 PM
  • Location
    Association Forum 10 S. Riverside Plaza Suite 800 Chicago, IL
  • Spaces left
    13

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  Future of Work
  

  What it Means for YOUR Organization

                                                Feb. 19, 2020

                                                Early Bird Registration $495, ends Jan 24th

                                           Regular Registration $595, ends Feb. 7th 

  Presented by The Hale Center and

  Knapp & Associates International

  Who is this workshop for?

  Board and staff who are future oriented, seeking to understand how critical trends are changing the workplace, and who want to implement actions today to ensure their professional development and credentialing programs will be prepared for the future.

  How will you and your organization benefit from this experience?

  1. You’ll learn how automation, AI, and machine learning will change job roles and how to prepare your programs for the impact.
  2. You’ll gain insights into Gen Z: what motivates them, how they prefer to learn, what they think about professional credentials, and how to apply these insights to the design of your programs.
  3. You’ll discover how workforce changes, such as non-linear career journeys, side hustles & gigs, and re-skilling and up-skilling, will impact the design of your programs.
  4. You’ll explore how “new” credential types (e.g., micro-credentials) and credential frameworks (e.g., stackable credentials) can help you to better address the needs of today’s (and tomorrow’s) workforce. 
  5. You will receive a Toolkit that includes:

  • A process for analyzing how the future of work will (and is) impacting your members
  • A checklist for evaluating how well your programs align with the future of work
  • A product design guide to aide you in creating and redesigning your programs

  What our participants say
  

  “Judy and Lenora presented a well-researched and well-organized workshop for us on the Future of Work. The trends they selected were directly impacting the future of work and the case studies and change management exercises were thoughtful and immediately applicable the next day back at the office.”  

  Rose Noxon, PHD, CPT

  President, International Society for Performance Improvement

  “Judith Hale and Lenora Knapp created a most interactive and engaging workshop! Learning about “The Future of Work” enabled participants from several industries, government, academic institutions and non-profits to work together on practical exercises and case studies.  Concepts and tools can be immediately applied in the workplace.”

  Dr. Nancy Crain Burns, CPT,

  International Society for Performance Improvement, Board of Directors

  “We don’t have the time or resources to pull together and synthesize all this information. You’ve made it doable for us to prepare for the future.”

  “The case studies were realistic and helped me to tie together and apply everything I learned in the workshop.”

  “The level of collaboration and learning which this workshop fostered was amazing!”

  Contact us now to learn more:

  Judy Hale, PhD, judy@halececenter.org

  Lenora G. Knapp, PhD, lknapp@knappinternational.com

  
  

  Fee

        $495 Early Bird ends Jan 24th.    $525 Regular registration ends Feb 7th 

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• Mini Series: How to Develop Multiple-Choice Questions

  • When
    05 Mar 2020
  •  
    11:00 AM - 12:15 PM
  • Location
    Virtual
  • Spaces left
    20

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  Mini-Assessment Series

  Multiple-Choice Questions

  This mini-webinar covers all those pesky details about multiple-choice items and their choices.  You get tools for creating items and a QC Guide – resources your subject matter experts can use over and over.  You will see good and bad examples and leave with guidelines on how to develop valid multiple-choice questions that discriminate those who know from those who don’t.     

  Objectives:  You will be able to: 

  • Write questions (items) that comply with best practices
  • Write responses (correct and wrong answers) that are parallel in construction and lack specific determiners (cues)
  • Develop multiple-choice questions that measure the knowledge and skills your situation requires

  Length: 75 minutes

  Materials:  Workbook with slides and rules and a QC Guide

  Contact Judy@HaleCenter.org if you have questions.  

  
  

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• Mini Series: How to Develop Performance-based Tests

  • When
    12 Mar 2020
  •  
    11:00 AM - 12:30 PM
  • Location
    Virtual
  • Spaces left
    20

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  Mini-Assessment Series

  Performance-based Tests

  This mini-webinar describes three different types of performance-based tests and the value and limitations of each.  You will see good and bad examples and get a decision guide on how to choose the type of test best for your situation.  The tool includes rules for developing interactive items sets, performance-based tests, and portfolio-based tests.     

  Objectives:  You will be able to: 

  • Choose the best type of performance-based test required for situation
  • Decide what type of scoring tool to use
  • Design your performance-based test so it complies with the guidelines.

  Length: 90 minutes
  Contact Judy@HaleCenter.org if you have questions.  
  

  Show details
• Mini Series: How to Develop Checklists

  • When
    19 Mar 2020
  •  
    11:00 AM - 11:45 AM
  • Spaces left
    20

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  Mini-Assessment Series

  How to Develop Checklists 

  
  

  This mini-workshop answers when and why to use checklists compared to rubrics.  Your tool will help you and your subject matter experts develop checklists that capture the key behaviors expected of someone who can do a task to standard.  You will see examples of well-designed and poorly designed checklists.

  Objectives:  Given a request to create checklists to judge people's proficiency in a task, you will:

  • Identify and list each step of the task
  • Decide if and where sequence matters
  • Include the criteria to judge how well each step was done
  • Comply with the guidelines for creating checklists

  Length: 45 minutes

  Materials:  Guidelines with rules for creating checklists

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• Mini Series: How to Develop Rubrics

  • When
    26 Mar 2020
  •  
    11:00 AM - 12:00 PM
  • Location
    Virtual
  • Spaces left
    20

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  Mini-Assessment Series

  Rubrics

  This mini-webinar covers the ins and outs of creating a rubric that captures the attributes of a behavior ranging from not acceptable to exemplar.  The tool includes probing questions you can use with your subject matter experts to identify the features or nuances that distinguish the very good from the barely acceptable.  You will see examples of rubrics and learn why they work.

  Objectives:  You will be able to: 

  • Create a template that list key behaviors 
  • List the attributes of different levels of each behavior from exemplar to unacceptable
  • Create rubrics that comply with the guidelines.

  Length: 60 minutes

  Materials:  Workbook with guidelines

  Contact Judy@HaleCenter.org if you have questions.  

  
  

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• Mini Series: How to Develop Operational Definitions

  • When
    02 Apr 2020
  •  
    11:00 AM - 11:45 AM
  • Location
    Virtual
  • Spaces left
    20

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  Mini-Assessment Series

  Operational Definitions

  Operational definitions explain what the performance is, why it is important, and how it is done.  The output is information that will help you and your subject matter experts decide on the best testing method and get the information required to create effective performance-based tests.  You will see good and bad examples and get a tool designed to help you get valid information.   

  Objectives:  You will be able to: 

  • Follow the guidelines for developing operational definitions 
  • Choose questions that get the information you require for your situation  
  • Uncover the behaviors required to do a task or a series of tasks 

  Length: 45 minutes

  Materials:  Workbook with rules and a QC Guide

  Contact Judy@HaleCenter.org if you have questions.  

  
  

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• Mini Series: Observational Interviews

  • When
    09 Apr 2020
  •  
    11:00 AM - 12:00 PM
  • Location
    Virtual
  • Spaces left
    20

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  Mini-Assessment Series

  Observational Interviews

  Conducting observational interviews is a key skill for anyone who has been charged with finding out how experts do their work and why they make the decisions they do.  The tool includes a set of questions you can adapt and a protocol for setting up and conducting the process.  You will find out how to avoid common mistakes.   

  Objectives:  You will be able to: 

  • Follow the guidelines for designing and conducting observational interviews 
  • Choose questions that get the information you require for your situation  
  • Uncover the behaviors required to do a task or a series of tasks 

  Length: 60 minutes

  Materials:  Workbook and a QC Guide

  Contact Judy@HaleCenter.org if you have questions.  

  
  

  Show details
• Mini Series: How to Do Critical-incident Interviews

  • When
    16 Apr 2020
  •  
    11:00 AM - 11:45 PM
  • Location
    Virtual
  • Spaces left
    20

  Register

  Mini-Assessment Series

  Critical-incident Interviews

  Ever wonder why some people are just better at doing a task than other people?  This data gathering method is specifically designed to surface the attributes that discriminate those who do well from those who do average.  The tool includes a set of guidelines for how to design and conduct the interview with examples of questions you can refine for your own situation

  Objectives:  You will be able to: 

  • Create questions that surface behaviors that discriminate people who are competent from those who are not  
  • Elicit responses that uncover the factors that competent people recognize when performing tasks and interacting with people   
  • Conduct the interviews that follow best practices  

  Length: 45 minutes

  Materials:  Workbook with guidelines

  Contact Judy@HaleCenter.org if you have questions.  

  
  

  Show details
• Symposium on the Economics of Ignorance

  • Start
    27 Aug 2020
  •  
    8:30 AM
  • End
    28 Aug 2020
  •  
    5:00 PM

  Symposium on the Economics of Ignorance

  August 27-28, 2020

  Who is this Symposium for?

  This symposium is for professionals engaged in workforce development and credentialing.  

  
  

  Why this Symposium?

  The pace of change in business has and will continue to accelerate.  Unfortunately, training’s focus has been on standardization to avoid error.  The intent of the symposium is to challenge training’s role in preparing the workforce for the demands of today.  During the symposium, attendees will learn about best practices in preparing the workforce for challenges whose solutions require an innovative mindset and systems thinking to address global sustainability challenges.  Other topics include:

  • What is the mission of training in the future of work? 
  • How to create an innovation mindset?
  • Standardization an antidote for error and compliance at the cost of innovation
  • Innovation: why tolerance for error is necessary

  
  

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