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• CFT registration

  • Start
    17 Nov 2020
  •  
    (CST)
  • End
    17 Nov 2025
  •  
    (CST)
  • Location
    virtual

  Register

  CFT

  

  Certified Facilitator

   of Training

  This link is for professionals who want to apply for this performance-based certification including those who deliver curricula for the International Facility Management Association (IFMA).  You will receive instructions for submitting your application.  

  Once certified you will receive a digital mark.  Please contact Judy@HaleCenter.org if you have questions

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• Coffee with Judy

  • Start
    18 Feb 2021
  •  
    (CST)
  • End
    16 Dec 2021
  •  
    (CST)
  • Schedule
    11 sessions
  • Location
    Virtual

  Register

  Coffee with Judy

  4th Thursday of Every Month at 9 AM Central

  Please join us for an informal chat. You must register, if you want to get the link to join.

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• 3rd Wednesdays with Judy

  • When
    21 Apr 2021
  •  
    12:00 PM - 1:00 PM (CDT)
  • Location
    virtual

  Register

  4th 3^rd Wednesdays with Judy: One thing smart consultants do Continued

  This session continues the discussion about organizational internal politics - a subject many find difficult to discuss in a positive way.  In addition to increasing our level of influence, it is important to fully engage yet NOT get derailed.  Successful consultants learn how to work the politics and preserve their integrity.   When done badly politics compromises our personal and professional ethics, destroys trust, and demeans our profession.   When done well, good things get done.  Judy will bring clarity to why politics is important and the value of doing it well.  She will give you practical tips about how to increase your influence so your ideas get a fair hearing and your opinion if valued. (P.S. she hails from Chicago, the home of the best and the worst in politics.)
  

  Why should you attend? You will gain a deeper understanding of:
  

  • The skills required to fully engage others
  • What behaviors derail us. 
  • The behaviors that build trust and respect

  To find out this month's specific topic, contact Judy@HaleCenter.org   

  Register now and you will receive a WebEx meeting invitation before the meeting.

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• Mini Series: Testing Basics

  • When
    25 May 2021
  •  
    3:00 PM - 4:30 PM (CDT)
  • Location
    Virtual
  • Spaces left
    20

  Register

  Testing Basics

  75 Minutes

  This mini-webinar defines what constitutes a test, and what makes a test valid and reliable.  It describes the different types of tests comparing them in terms of their fidelity and what knowledge, skill, and ability each is designed to assess.  It compares the types of tests based on their fidelity (how life or work like they are).  This is first topic in the mini series on testing.  The other topics are deciding what and how to test, multiple-choice questions, performance items, checklists, and rubrics. 

  Objectives:  You will be able to: 

  • Explain what is a test according to the American Psychological Society.
  • What is required for a test to be valid and reliable.
  • Explain how the different types of test compare in terms of their fidelity.

  Cost: $59, discounts are available to ISPI and Hale Center Professional Members
  

  Materials:  Workbook with job aids and a QC guide.

  Contact Judy@HaleCenter.org if you are interested in an in-house program.  

  Visit workshops to learn more about other offerings.

  Show details
• Mini Series: How to Conduct an Observational & Cognitive Interview

  • When
    26 May 2021
  •  
    3:00 PM - 4:30 PM (CDT)
  • Location
    Virtual
  • Spaces left
    20

  Register

  

  How to Conduct Observational & Cognitive Interviews

  75 Minutes

  Conducting observational and cognitive interviews is a key skill for anyone who has been charged with finding out how experts do their work and why they make the decisions they do.  The Workbook and Toolkit include a set of questions you can adapt and a protocol for setting up and conducting the process.  You will find out how to avoid common mistakes.   

  Objectives:  You will be able to: 

  • Follow the guidelines for designing and conducting observational and cognitive interviews 
  • Choose questions that get the information you require for your situation  
  • Uncover the behaviors and thought processes required to do a task or a series of tasks 

  Cost: $59, discounts are available to ISPI and Hale Center Professional Members. 

  Materials:  Workbook and QC Guide with job aids you can adapt to your own situation.

  Contact Judy@HaleCenter.org if you have questions. 

  This is the first in the mini series on data gathering methods.  Other topics include critical-incident interviews, sociograms, surveys, the  Nominal Group Technique, and the Flanders Interaction Analysis.  Visit Workshops to learn more about our offerings. 

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• Psychometric Basics

  • When
    27 May 2021
  •  
    3:00 AM - 4:15 PM (CDT)
  • Location
    Virtual

  Register

  Psychometric Basics

  75 Minutes

  This session explains: 1) when, why, and how to clean your data; 2) the difference between quantitative and qualitative data, 3) what makes data hard compared to soft and why it matters, 4) the typical data sources, and 5) common data gathering and analysis methods.   

  The Basics is part of the Psychometric Mini Series.  Other topics in the series are how to control error, standard setting, item analysis and equivalency of test forms, analyzing quantitative data, and analyzing qualitative data.

  Objectives: you will be able to explain:

  1. The value of cleaning data
  2. The difference between quantitative, qualitative, hard, and soft data
  3. The typical data sources
  4. The common data gathering methods

  Materials:  You will receive a workbook and a QC guide

  Cost: $79, discounts are available for ISPI and Hale Center Professional Members

  Contact Judy@HaleCenter.org to learn more and find out how to arrange for an in-house program.

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• Mini Series: Deciding what & how to test

  • When
    01 Jun 2021
  •  
    3:00 PM - 4:30 PM (CDT)
  • Location
    Virtual

  Register

  HOw to Decide What & How to Test

  75 Minutes

  This mini-webinar gives you rules and guidelines for deciding what and how to test knowledge, skills, and abilities.  You are shown how to use the guidelines to define what, why, and how to test and then create a test blueprint for the design of the test.  Based on criticality, a blueprint communicates what percent of the test is dedicated to each knowledge, skills, and ability or domain.  This is the second topic in the mini series on testing.  The other topics are testing basics, multiple-choice questions, performance items, checklists, and rubrics. 

  Objectives:  You will be able to: 

  • Create operational definitions for each domain or body of knowledge. 
  • Weight the criticality of the body of knowledge 
  • Develop a test blueprint
  • Select the most appropriate item type based on the definition. 

  Length: 75 minutes

  Materials:  Workbook with job aids and a QC guide.

  Cost: $69, discounts are available to ISPI and Hale Center Professional Members. 

  Contact Judy@HaleCenter.org if you are interested in an in-house program.  

  Visit workshops to learn more about other offerings.

  Show details
• Mini Series: How to Conduct a Critical-incident Interview and Analyze the Results

  • When
    02 Jun 2021
  •  
    3:00 PM - 4:30 PM (CDT)
  • Location
    Virtual
  • Spaces left
    20

  Register

  

  How to Conduct Critical-incident Interviews

  45 Minutes

  Ever wonder why some people are just better at doing a task than other people?  This data gathering method is specifically designed to surface the attributes that discriminate those who do well from those who do average.  The Work Book includes guidelines on how to design and conduct the interview with examples of questions you can refine for your own situation

  Objectives:  You will be able to: 

  • Create questions that surface behaviors that discriminate people who are competent from those who are not  
  • Elicit responses that uncover the factors that competent people recognize when performing tasks and interacting with people   
  • Conduct the interviews that follow best practices  

  Length: 45 minutes  Contact Judy@HaleCenter.org if you have questions.  

  Cost: $59, discounts are available to ISPI and Hale Center Professional Members. 

  This is part of the mini series on data gathering.  Other topics include: Observational Interviews, Sociograms, Surveys, Nominal Group Technique, and the Flanders Interaction Analysis. 

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• Psychometric Mini Series: Controlling Error

  • When
    03 Jun 2021
  •  
    3:00 PM - 4:15 PM (CDT)
  • Location
    Virtual
  • Spaces left
    20

  Register

  How to Control Error

  75 Minutes

  How to Control the Four Sources of Bias (Sampling, Construct, Content, and Administrative).  Bias is a part of every study; however, it can be managed, even mitigated with the proper steps.  Otherwise, bias can lead to bad decisions.  The focus of this session is on how to manage bias.

  This session is part of the six-part psychometric mini series.  Other topics in the series are Psychometric Basics, Standard Setting, Item Analysis, Analyzing Quantitative Data, and Analyzing Qualitative Data.

  Objectives:   You will be able to 

  1. Identify the four sources of bias
  2. Identify practices that mitigate and magnify error

  Materials:  You will receive a workbook with job aids and a QC guide you can adapt to your own work.

  Cost:  $59, discounts are available to ISPI members and Hale Center Professional Members.

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• Mini Series: How to Build Effective Multiple-Choice Questions

  • When
    08 Jun 2021
  •  
    3:00 PM - 4:30 PM (CDT)
  • Location
    Virtual
  • Spaces left
    20

  Register

  

  How to Develop Effective Multiple-Choice Questions

  75 Minutes

  This mini-webinar covers all those pesky details about multiple-choice items and their distractors.  You get tools for creating items and a QC checklist – resources your subject matter experts can use over and over.  You will see good and bad examples and leave with guidelines on how to develop valid multiple-choice questions that discriminate those who know from those who don’t.   This is one topic in the six-part series on testing.  The other parts are test basics, what to test and how, performance tests, checklists, and rubrics.     

  Objectives:  You will be able to: 

  • Write questions (items) that comply with best practices
  • Write responses (correct answers and distractors) that are parallel in construction and lack specific determiners (cues)
  • Develop multiple-choice questions that measure the knowledge and skills your situation requires

  Length: 75 minutes

  Materials:  Workbook with rules and a QC checklist

  Contact Judy@HaleCenter.org if you are interested in an in-house program.   Visit workshops to learn about the other webinars in the  series

  Cost: $79, discounts are available to ISPI and Hale Center Professional Members

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• Mini Series: How to Conduct and Interpret a Sociogram

  • When
    09 Jun 2021
  •  
    3:00 PM - 4:30 PM (CDT)
  • Location
    Virtual
  • Spaces left
    20

  Register

  

  How to Conduct Sociograms

  60 minutes

  Ever want to find out who is really in charge?  Who is part of a political clique?  How information really travels in the group?  This webinar is about how to use the Sociogram method to identify informal leaders, social cliques, measure group cohesiveness, and find out who really has the influence in the group.  You will receive a workbook containing the slides and rules and a toolkit containing instructions on the use and how to evaluate the data.  

  This webinar is part of the mini series on data gathering methods.  Other topics include Observational Interviews, Critical-Incident Interviews, Surveys, Nominal Groups, and Flanders Interaction Analysis.   

  Materials:  Workbook with Job Aids and a QC Guide

  Cost: 69, discounts for ISPI and professional members.  Contact Judy@HaleCenter.org to discuss an in-house program.  Visit Workshops to learn more about the whole mini series program.

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• Mini Series: Standard Setting

  • When
    10 Jun 2021
  •  
    3:00 PM - 4:15 PM (CDT)
  • Location
    Virtual
  • Spaces left
    20

  Register

  Standard Setting

  Setting Pass Scores

  One of the more politically charged questions is "what is good enough?"   Standard setting is about answering this question.  There are numerous methods, and each has its tradeoffs.  This session explains and compares the more frequently used methods based on expert conjecture and performance data.

  This workshop is part of the Psychometric Mini Series.   Other topics in the series are: Psychometric Basics, Controlling Error, Item Analysis, Analyzing Quantitative Data, and Analyzing Qualitative Data.

  Objectives:  You will be able to:

  1. Explain the difference between conjecture and data-based methods.
  2. Compare the processes for setting standards and pass scores

  Materials:  You will receive a workbook and a QC guide containing job aids you can adapt to your situation.

  Cost: $69, discounts are available to ISPI members, and Hale Center Professional Members.

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• Mini Series: How to Build Effective Performance-based Tests

  • When
    15 Jun 2021
  •  
    3:00 PM - 4:30 PM (CDT)
  • Location
    Virtual
  • Spaces left
    20

  Register

  

  How to Develop Performance-based Tests

  This mini-webinar describes three different types of performance-based tests and the value and limitations of each.  You will see good and bad examples and get a decision guide on how to choose the type of test best for your situation.  The tool includes rules for developing interactive items sets, performance-based tests, and portfolio-based tests.   This is one topic in the mini series on testing.  The other topics are testing basics, deciding what and how to test, multiple-choice questions, checklists, and rubrics. 

  Objectives:  You will be able to: 

  • Choose the best type of performance-based test required for situation
  • Decide what type of scoring tool to use
  • Design your performance-based test so it complies with the guidelines.

  Length: 90 minutes
  

  Materials:  Workbook with job aids and a QC guide.

   Contact Judy@HaleCenter.org if you are interested in an in-house program.  

  Visit workshops to learn more about other offerings. 

  Cost:  $89, discounts are available to ISPI and Hale Center Professional Members. 

  Show details
• Mini Series: How to Design Surveys & Interpret the Results

  • When
    16 Jun 2021
  •  
    3:00 PM - 4:30 PM (CDT)
  • Location
    Virtual
  • Spaces left
    20

  Register

  How to Design Surveys & Interpret the Results

  60 minutes

  This webinar is part of the miniseries on data gathering methods.  It discusses the rules for developing surveys with forced choice and scaled items.  It also explains how to interpret the results. 

  Other topics include Observational Interviews, Critical-Incident Interviews, Sociograms, the Nominal Group Technique, and the Flanders Interaction Analysis.   

  Objectives:  You will be able to:

  1. Design surveys
  2. Develop scales
  3. Explain the role of demographic questions

  Materials include a Workbook and QC Guide.  

  Cost:  $79, discounts for ISPI and professional members.  Contact Judy@HaleCenter.org if you want to discuss an in-house program.  Visit Workshops to learn more about the whole series. 

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• Mini: Item Analysis & Equivalency

  • When
    17 Jun 2021
  •  
    3:00 PM - 4:30 PM (CDT)
  • Location
    Virtual
  • Spaces left
    20

  Register

  HOw to do Item Analyses & Confirm Tests are equivalent

  75 Minutes

  This webinar walks you through the steps required to confirm your items are performing as expected.  It also walks you through the process of comparing multiple test forms to determine if they are measuring the same content at the same level of difficulty.   

  This topic is part of the "how-to" psychometric mini-series.  Other topics in the series are psychometric basics and how to control error, set standards, and analyze quantitative and qualitative data.

  Objectives:  You will be able to follow a set of guidelines to:

  1. Identify under-performing items
  2. Compare items in multiple tests to confirm they are or are not measuring the same content at the same level of difficulty

  Materials:  Workbook with job aids and a QC guide
  

  Cost:  $69, discounts are available to ISPI and Hale Center Professional Members.  Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.

  Show details
• Mini Series: How to Build Effective Checklists for Scoring Performance Items

  • When
    22 Jun 2021
  •  
    3:00 PM - 4:30 PM (CDT)
  • Location
    Virtual
  • Spaces left
    20

  Register

  How to Develop Checklists 

  This mini-workshop answers when and why to use checklists compared to rubrics.  Your tool will help you and your subject matter experts develop checklists that capture the key behaviors expected of someone who can do a task to standard.  You will see examples of well-designed and poorly designed checklists.   This is one topic in the six-part mini series on testing.  The other topics are testing basics, deciding on what and how to test, multiple-choice questions, performance items, and rubrics. 

  Objectives:  Given a request to create checklists to judge people's proficiency in a task, you will be able to:

  • Identify and list each step of the task
  • Decide if and where sequence matters
  • Include the criteria to judge how well each step was done
  • Comply with the guidelines for creating checklists

  Length: 45 minutes

  Materials:  Guidelines with rules for creating checklists

  Contact Judy@HaleCenter.org if you are interested in an in-house program.  Visit workshops to see other topics in the series.

  Cost: $59, discounts are available to ISPI members and Hale Center Professional Members.

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• Mini Series: How to Conduct the Nominal Group Technique

  • When
    23 Jun 2021
  •  
    3:00 PM - 4:30 PM (CDT)

  Register

  How to Conduct the Nominal Group Technique (NGT)

  75 minutes

  The Nominal Group Technique is a proven method for polling the opinions of groups while effectively managing the group dynamics.  The process creates tension while limiting the effects of members seen has having more political power.  The process also produces data that can be weighted and analyzed to determine the level of importance and criticality of tasks and behaviors.  You will receive a workbook containing the slides and rules and a toolkit containing instructions on how to conduct a NGT and how to evaluate the data.  

  This webinar is part of the six-part miniseries on data gathering methods.  Other topics include Observational & Cognitive Interviews, Critical-Incident Interviews, Sociograms, Surveys, and Flanders Interaction Analysis.  

  Materials:  Workbook with job aids and a QC guide

  Cost:  $79; discounts for ISPI and Professional Members; Contact Judy@HaleCenter.org if you are interested in an in-house program.  Visit Workshops to learn more about the full series. 

  Show details
• Mini: Analyzing Quantitative Data

  • When
    24 Jun 2021
  •  
    3:00 PM - 4:30 PM (CDT)
  • Location
    Virtual
  • Spaces left
    20

  Register

  HOw to Analyze Quantitative data

  60 Minutes

  Psychometrics and data analytics use different statistical formula to answer questions and guide decisions.  Test administrators also rely on the use of quantitative analyses to evaluate the validity and reliability of their tests.  This session explains the more frequently used statistical methods and the questions they are designed to answer.  The examples focus on data from forced-choice tests and surveys.   

  This topic is part of the "how-to" psychometric mini-series.  Other topics in the series are psychometric basics and how to control error, set standards, do item analyses and measure tests equivalency, and analyze qualitative data.

  Objectives:  You will be able to follow a set of guidelines to:

  1. Analyze test and survey data to determine where there is consensus and significant differences.  
  2. Determine and interpret results such as, P-scores and coefficient scores. 

  Materials:  Workbook with job aids and a QC guide
  

  Cost:  $89, discounts are available to ISPI and Hale Center Professional Members.  Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.

  Show details
• Mini Series: How to Build Effective Rubrics for Performance Items

  • When
    29 Jun 2021
  •  
    3:00 PM - 4:30 PM (CDT)
  • Location
    Virtual
  • Spaces left
    20

  Register

  How to Develop Effective Rubrics

  This mini-webinar covers the ins and outs of creating a rubric that captures the attributes of a behavior ranging from not acceptable to exemplar.  The tool includes probing questions you can use with your subject matter experts to identify the features or nuances that distinguish the very good from the barely acceptable.  You will see examples of rubrics and learn why they work.  This one topic in the six-part series on testing.  The other topics are test basics, deciding what and how to test, multiple-choice questions, performance items, and checklists. 

  Objectives:  You will be able to: 

  • Create a template that list key behaviors 
  • List the attributes of different levels of each behavior from exemplar to unacceptable
  • Create rubrics that comply with the guidelines.

  Length: 60 minutes

  Materials:  Workbook with guidelines

  Contact Judy@HaleCenter.org if you are interested in an in-house program.   Visit workshops to see other topics in the series. 

  
  

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• Mini Series: How to Conduct the Flanders Interaction Analysis

  • When
    30 Jun 2021
  •  
    3:00 PM - 4:30 PM (CDT)
  • Location
    Virtual

  Register

  How to Conduct the Flanders Interaction Analysis

  60 minutes

  Ever want to demonstrate to clients how effectively (or not) they communicate with peers and subordinates?  Ever want to help your clients be more inclusive and engaging so everyone's ideas are heard and respected.  Ever want to illustrate how information is exchanged, who initiates ideas, who functions as the gate keeper, and more?  The Flanders Interaction Analysis is a proven technique for capturing and reporting how information is exchanged and how well groups are engaged in the process of debating and deliberating different points of view.  You will receive a workbook containing the slides and rules and a toolkit containing instructions on the use and how to evaluate the data.  

  This webinar is one of the six-part miniseries on data gathering methods.  Other methods include Observational & Cognitive Interviews, Critical-Incident Interviews, Sociograms, Surveys, and the Nominal Group Technique.   

  Materials:  A workbook with Job Aids and a QC Guide

  Cost:  $79, discounts for ISPI and Professional Members.  Contact Judy@HaleCenter.org if you are interested in an in-house program. 

  Show details
• Mini: Analyzing Qualitative Data

  • When
    01 Jul 2021
  •  
    3:00 PM - 4:30 PM (CDT)
  • Location
    Virtual
  • Spaces left
    20

  Register

  HOw to Analyze qualitative data

  60 Minutes

  This session is about how to code and weight qualitative data so you can apply statistical methods to analyze the data.  The methods apply to survey, interview, observation, and focus group data whether the data are recorded using rubrics, checklists, or lists.    

  This topic is part of the "how-to" psychometric mini-series.  Other topics in the series are psychometric basics and how to control error, set standards, do item analyses and measure tests equivalency, and analyze quantitative data.

  Objectives:  You will be able to follow a set of guidelines to:

  1. Weight and code qualitative data so it can be evaluated and statistically analyzed  
  2. Code qualitative data so clients can assign meaning to it and determine its relevance to their questions. 

  Materials:  Workbook with job aids and a QC guide
  

  Cost:  $69, discounts are available to ISPI and Hale Center Professional Members.  Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.

  Show details