This link is for professionals who want to apply for this performance-based certification including those who deliver curricula for the International Facility Management Association (IFMA). You will receive instructions for submitting your application.
Once certified you will receive a digital mark. Please contact Judy@HaleCenter.org if you have questions
4th Thursday of Every Month at 9 AM Central
May 27th, June 24th, July 22nd, Aug 26th
Please join us for an informal chat. You must register, if you want to get the link to join.
Take one, all, or any combination
Tuesday's at 3pm Central Time; 60 to 75 minutes each
7/27; 8/3; 8/10/; 8/17; 8/24; 8/31
This series is about how to measure, analyze, and apply statistical treatments to both quantitative and qualitative data. You will see real examples and get practical guidelines you can apply to your work. Topics in the series are:
Objectives: For a complete description of the series, visit the workshops page.
Cost: For the series for the general public is $414, a $30 series savings; the cost for ISPI and LDA members is $384, a $60 series savings; the cost for Hale Center Professional Members is $354, a $90 series savings. Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.
Wednesday's at 3pm Central Time; 60 to 75 minutes each
7/28; 8/4; 8/11/; 8/18; 8/25; 9/1
This series is about how to develop tests and assessments that measure knowledge and skills. You will see real examples and get practical guidelines you can apply to your work. Topics in the series are:
Cost: For the series for the general public is $394, a $30 series savings; the cost for ISPI and LDA members is $364, a $60 series savings; the cost for Hale Center Professional Members is $334, a $90 series savings. Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.
Thursday's at 3pm Central Time; 60 to 75 minutes each
7/29; 8/5; 8/12/; 8/19; 8/26; 9/2
This series is about how to get valid data by observing and interviewing individuals and groups at task and in work settings. You will see real examples, practice some of the methods, and get practical guidelines you can apply to your work. Topics in the series are:
Cost: For the series for the general public is $404, a $30 series savings; the cost for ISPI and LDA members is $374, a $60 series savings; the cost for Hale Center Professional Members is $344, a $90 series savings. Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.
60 to 90 Minutes
Conducting observational and cognitive interviews is a key skill for anyone who has been charged with finding out how experts do their work and why they make the decisions they do. The Workbook and Toolkit include a set of questions you can adapt and a protocol for setting up and conducting the process. You will find out how to avoid common mistakes.
Objectives: You will be able to:
Cost: $69, discounts are available to ISPI and Hale Center Professional Members.
Materials: Workbook and QC Guide with job aids you can adapt to your own situation.
Contact Judy@HaleCenter.org if you have questions.
This is the first in the mini series on data gathering methods. Other topics include critical-incident interviews, sociograms, surveys, the Nominal Group Technique, and the Flanders Interaction Analysis. Visit Workshops to learn more about our offerings.
75 Minutes
How to Control the Four Sources of Bias (Sampling, Construct, Content, and Administrative). Bias is a part of every study; however, it can be managed, even mitigated with the proper steps. Otherwise, bias can lead to bad decisions. The focus of this session is on how to manage bias.
This session is part of the six-part psychometric mini series. Other topics in the series are Psychometric Basics, Standard Setting, Item Analysis, Analyzing Quantitative Data, and Analyzing Qualitative Data.
Objectives: You will be able to
Materials: You will receive a workbook with job aids and a QC guide you can adapt to your own work.
Cost: $59, discounts are available to ISPI members and Hale Center Professional Members.
Aug 4, 3:00 PM Central Time
This mini-webinar gives you rules and guidelines for deciding what and how to test knowledge, skills, and abilities. You are shown how to use the guidelines to define what, why, and how to test and then create a test blueprint for the design of the test. Based on criticality, a blueprint communicates what percent of the test is dedicated to each knowledge, skills, and ability or domain. This is the second topic in the mini series on testing. The other topics are testing basics, multiple-choice questions, performance items, checklists, and rubrics.
Materials: Workbook with job aids and a QC guide.
Contact Judy@HaleCenter.org if you are interested in an in-house program.
Visit workshops to learn more about other offerings.
Aug 5, 3:00 PM Central Time
Ever wonder why some people are just better at doing a task than other people? This data gathering method is specifically designed to surface the attributes that discriminate those who do well from those who do average. The Work Book includes guidelines on how to design and conduct the interview with examples of questions you can refine for your own situation
Cost: $59, discounts are available to ISPI and Hale Center Professional Members.
This is part of the mini series on data gathering. Other topics include: Observational Interviews, Sociograms, Surveys, Nominal Group Technique, and the Flanders Interaction Analysis.
THRIVE! How to Start Your Own Business in a Gig Economy
This 12-hour online workshop is delivered in three 4-hour segments scheduled on Mondays between 4:00 and 8:30 PM central time starting Aug 9th. The workshop is for new entrepreneurs starting their own company, freelancers, and independent contractors. The benefits to you are:
The goals of the program are to help you in your journey into the Gig Economy by learning how to:
How the program works
The program starts with a virtual overview to give you a taste of the Gig Economy. Next is a 12-hour virtual workshop delivered in three 4-hour segments with the option of a series of personal coaching sessions. The sessions are scheduled from 4:00 PM to 8:30 PM central time.
Psychometrics and data analytics use different statistical formula to answer questions and guide decisions. Test administrators also rely on the use of quantitative analyses to evaluate the validity and reliability of their tests. This session explains the more frequently used statistical methods and the questions they are designed to answer. The examples focus on data from forced-choice tests and surveys. The methods can be done using Excel.
This topic is part of the "how-to" psychometric mini-series. Other topics in the series are psychometric basics and how to control error, set standards, do item analyses and measure tests equivalency, and analyze qualitative data.
Objectives: You will be able to follow a set of guidelines to:
Cost: $89, discounts are available to ISPI and Hale Center Professional Members. Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.
August 11 at 3:00 PM Central Time
This mini-webinar covers all those pesky details about multiple-choice items and their distractors. You get tools for creating items and a QC checklist – resources your subject matter experts can use over and over. You will learn to leverage the work of Bloom (revised taxonomy that defined understanding) and Merrill (defined comprehension) to create multiple-choice questions that test higher level skills. You will see good and bad examples and leave with guidelines on how to develop valid multiple-choice questions that discriminate those who know from those who don’t. This is one topic in the six-part series on testing. The other parts are test basics, what to test and how, performance tests, checklists, and rubrics.
Materials: Workbook with rules and a QC checklist
Contact Judy@HaleCenter.org if you are interested in an in-house program. Visit workshops to learn about the other webinars in the series
Cost: $89, discounts are available to ISPI and Hale Center Professional Members
Aug 12th at noon eastern, Free
The Performance Improvement Facilitator Learning & Performance Journey both prepares you and attests to your ability to guide groups inside your organization and across organizations in collaborative performance improvement and innovation. Those who successfully complete the PIF-LPJ and the embedded project focused on each participant’s chosen complex performance challenge receive the Certified Performance Improvement Facilitator credential conferred by The Institute for Performance Improvement and the International Society for Performance Improvement. Participants apply their learning and tools to their chosen project, and work together in the series, across sectors (industry, government, non-profit, etc.) to apply their collective efforts to improvements and innovations for:
The 10-course program starts August 31st and ends December 15th. You will learn to guide groups as they uncover the depth and scope of the problem; identify and leverage industry, education, and community resources; design feasible solutions; and implement those solutions with fidelity. Each assignment comes with a proven process, supporting tools, and a rubric to judge your ability. Experience for yourself why others said:
60 to 90 minutes
Aug 12, 3:00 PM Central Time
The Nominal Group Technique is a proven method for polling the opinions of groups while effectively managing the group dynamics. The process creates tension while limiting the effects of members seen has having more political power. The process also produces data that can be weighted and analyzed to determine the level of importance and criticality of tasks and behaviors. You will receive a workbook containing the slides and rules and a toolkit containing instructions on how to conduct a NGT and how to evaluate the data.
This webinar is part of the six-part miniseries on data gathering methods. Other topics include Observational & Cognitive Interviews, Critical-Incident Interviews, Sociograms, Surveys, and Flanders Interaction Analysis.
Materials: Workbook with job aids and a QC guide
Cost: $79; discounts for ISPI and Professional Members; Contact Judy@HaleCenter.org if you are interested in an in-house program. Visit Workshops to learn more about the full series.
This session is about how to code and weight qualitative data so you can apply statistical methods to analyze the data. The methods apply to survey, interview, observation, and focus group data whether the data are recorded using rubrics, checklists, or lists.
This topic is part of the "how-to" psychometric mini-series. Other topics in the series are psychometric basics and how to control error, set standards, do item analyses and measure tests equivalency, and analyze quantitative data.
Cost: $69, discounts are available to ISPI and Hale Center Professional Members. Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.
August 18, 3:00 PM Central
This mini-webinar describes different types of performance-based tests and the value and limitations of each. You will see good and bad examples and get a decision guide on how to choose the type of test best for your situation. The tool includes rules for developing interactive items sets, performance-based tests, and portfolio-based tests. This is one topic in the mini series on testing. The other topics are testing basics, deciding what and how to test, multiple-choice questions, checklists, and rubrics.
Cost: $79, discounts are available to ISPI and Hale Center Professional Members.
Aug 19, 3:00 PM Central Time
Ever want to find out who is really in charge? Who is part of a political clique? How information really travels in the group? This webinar is about how to use the Sociogram method to identify informal leaders, social cliques, measure group cohesiveness, and find out who really has the influence in the group. You will receive a workbook containing the slides and rules and a toolkit containing instructions on the use and how to evaluate the data.
This webinar is part of the mini series on data gathering methods. Other topics include Observational Interviews, Critical-Incident Interviews, Surveys, Nominal Groups, and Flanders Interaction Analysis.
Materials: Workbook with Job Aids and a QC Guide
Cost: 79, discounts for ISPI and professional members. Contact Judy@HaleCenter.org to discuss an in-house program. Visit Workshops to learn more about the whole mini series program.
Aug 24, 3:00 PM Central Time
One of the more politically charged questions is "what is good enough?" Standard setting is about answering this question. There are numerous methods, and each has its tradeoffs. This session explains and compares the more frequently used methods seven based on expert conjecture and performance data.
This workshop is part of the Psychometric Mini Series. Other topics in the series are: Psychometric Basics, Controlling Error, Item Analysis, Analyzing Quantitative Data, and Analyzing Qualitative Data.
Cost: $79, discounts are available to ISPI members, and Hale Center Professional Members.
August 25, Noon Central, 60 minutes
Want to learn what performance technologist do? Want to find out if this is for you? This session explains why the certification was created, what earning it stands for, and what you have to demonstrate to earn it. You will hear about other professionals who hold the CPT. So join us to get the behind the scenes information.
Why should you attend? You will gain a deeper understanding of:
Aug. 25, 3:00 PM Central
This mini-workshop answers when and why to use checklists compared to rubrics. Your tool will help you and your subject matter experts develop checklists that capture the key behaviors expected of someone who can do a task to standard. You will see examples of well-designed and poorly designed checklists. This is one topic in the six-part mini series on testing. The other topics are testing basics, deciding on what and how to test, multiple-choice questions to test higher level skills, performance items, and rubrics.
Objectives: Given a request to create checklists to judge people's proficiency in a task, you will be able to:
Materials: Guidelines with rules for creating checklists
Contact Judy@HaleCenter.org if you are interested in an in-house program. Visit workshops to see other topics in the series.
August 26, 3:00 PM Central Time
Ever want to demonstrate to clients how effectively (or not) they communicate with peers and subordinates? Ever want to help your clients be more inclusive and engaging so everyone's ideas are heard and respected. Ever want to illustrate how information is exchanged, who initiates ideas, who functions as the gate keeper, and more? The Flanders Interaction Analysis is a proven technique for capturing and reporting how information is exchanged and how well groups are engaged in the process of debating and deliberating different points of view. You will receive a workbook containing the slides and rules and a toolkit containing instructions on the use and how to evaluate the data.
This webinar is one of the six-part miniseries on data gathering methods. Other methods include Observational & Cognitive Interviews, Critical-Incident Interviews, Sociograms, Surveys, and the Nominal Group Technique.
Materials: A workbook with Job Aids and a QC Guide
Cost: $69, discounts for ISPI and Professional Members. Contact Judy@HaleCenter.org if you are interested in an in-house program.
This webinar walks you through the steps required to confirm your items are performing as expected. It also walks you through the process of comparing multiple test forms to determine if they are measuring the same content at the same level of difficulty.
This topic is part of the "how-to" psychometric mini-series. Other topics in the series are psychometric basics and how to control error, set standards, and analyze quantitative and qualitative data.
Sept 1, 3:00 PM Central Time
This mini-webinar covers the ins and outs of creating a rubric that captures the attributes of a behavior ranging from not acceptable to exemplar. The tool includes probing questions you can use with your subject matter experts to identify the features or nuances that distinguish the very good from the barely acceptable. You will see examples of rubrics and learn why they work. This one topic in the six-part series on testing. The other topics are test basics, deciding what and how to test, multiple-choice questions, performance items, and checklists.
Materials: Workbook with guidelines
Cost: $69. There are discounts for ISPI and Hale Center Professional Members.
Sept 2, 3:00 PM Central
This webinar is part of the miniseries on data gathering methods. It discusses the rules for developing surveys with forced choice and scaled items. It also explains how to interpret the results.
Other topics in the series include Observational Interviews, Critical-Incident Interviews, Sociograms, the Nominal Group Technique, and the Flanders Interaction Analysis.
Materials include a Workbook and QC Guide.
Cost: $79, discounts for ISPI and professional members. Contact Judy@HaleCenter.org if you want to discuss an in-house program. Visit Workshops to learn more about the whole series.
vTopic Outline for the Consulting Foundations Workshop
The Beginning:
Acting on Decisions:
Getting the Details:
Proving your Worth:
Sept 9th, 10am to 5pm Central Time
This workshop walks you through the application process for the ISPI Certified Performance Technologist (CPT) certification, a performance-based credential. You must demonstrate all ten standards three times to earn the credential. The application asks you to explain what you did, why, and how to demonstrate your ability to follow the HPT six-step systematic process. You must also describe how you exemplified the four principles - focus on results, take a systemic view, add value, and collaborate - when applying the systematic process.
You will receive a self-assessment guide, a copy of the application, the reviewers' scoring rubric, and the standards. The objectives of the workshop are:
The fee for both the certification and workshop
The fee for the workshop only is $250.
