This link is for professionals who want to apply for this performance-based certification including those who deliver curricula for the International Facility Management Association (IFMA). You will receive instructions for submitting your application.
Once certified you will receive a digital mark. Please contact Judy@HaleCenter.org if you have questions
4th Thursday of Every Month at 9 AM Central
Please join us for an informal chat. You must register, if you want to get the link to join.
This session continues the discussion about organizational internal politics - a subject many find difficult to discuss in a positive way. In addition to increasing our level of influence, it is important to fully engage yet NOT get derailed. Successful consultants learn how to work the politics and preserve their integrity. When done badly politics compromises our personal and professional ethics, destroys trust, and demeans our profession. When done well, good things get done. Judy will bring clarity to why politics is important and the value of doing it well. She will give you practical tips about how to increase your influence so your ideas get a fair hearing and your opinion if valued. (P.S. she hails from Chicago, the home of the best and the worst in politics.)
Why should you attend? You will gain a deeper understanding of:
To find out this month's specific topic, contact Judy@HaleCenter.org
Register now and you will receive a WebEx meeting invitation before the meeting.
75 Minutes
This mini-webinar defines what constitutes a test, and what makes a test valid and reliable. It describes the different types of tests comparing them in terms of their fidelity and what knowledge, skill, and ability each is designed to assess. It compares the types of tests based on their fidelity (how life or work like they are). This is first topic in the mini series on testing. The other topics are deciding what and how to test, multiple-choice questions, performance items, checklists, and rubrics.
Objectives: You will be able to:
Materials: Workbook with job aids and a QC guide.
Contact Judy@HaleCenter.org if you are interested in an in-house program.
Visit workshops to learn more about other offerings.
Conducting observational and cognitive interviews is a key skill for anyone who has been charged with finding out how experts do their work and why they make the decisions they do. The Workbook and Toolkit include a set of questions you can adapt and a protocol for setting up and conducting the process. You will find out how to avoid common mistakes.
Cost: $59, discounts are available to ISPI and Hale Center Professional Members.
Materials: Workbook and QC Guide with job aids you can adapt to your own situation.
Contact Judy@HaleCenter.org if you have questions.
This is the first in the mini series on data gathering methods. Other topics include critical-incident interviews, sociograms, surveys, the Nominal Group Technique, and the Flanders Interaction Analysis. Visit Workshops to learn more about our offerings.
This session explains: 1) when, why, and how to clean your data; 2) the difference between quantitative and qualitative data, 3) what makes data hard compared to soft and why it matters, 4) the typical data sources, and 5) common data gathering and analysis methods.
The Basics is part of the Psychometric Mini Series. Other topics in the series are how to control error, standard setting, item analysis and equivalency of test forms, analyzing quantitative data, and analyzing qualitative data.
Objectives: you will be able to explain:
Materials: You will receive a workbook and a QC guide
Cost: $79, discounts are available for ISPI and Hale Center Professional Members
Contact Judy@HaleCenter.org to learn more and find out how to arrange for an in-house program.
This mini-webinar gives you rules and guidelines for deciding what and how to test knowledge, skills, and abilities. You are shown how to use the guidelines to define what, why, and how to test and then create a test blueprint for the design of the test. Based on criticality, a blueprint communicates what percent of the test is dedicated to each knowledge, skills, and ability or domain. This is the second topic in the mini series on testing. The other topics are testing basics, multiple-choice questions, performance items, checklists, and rubrics.
Cost: $69, discounts are available to ISPI and Hale Center Professional Members.
45 Minutes
Ever wonder why some people are just better at doing a task than other people? This data gathering method is specifically designed to surface the attributes that discriminate those who do well from those who do average. The Work Book includes guidelines on how to design and conduct the interview with examples of questions you can refine for your own situation
Length: 45 minutes Contact Judy@HaleCenter.org if you have questions.
This is part of the mini series on data gathering. Other topics include: Observational Interviews, Sociograms, Surveys, Nominal Group Technique, and the Flanders Interaction Analysis.
How to Control the Four Sources of Bias (Sampling, Construct, Content, and Administrative). Bias is a part of every study; however, it can be managed, even mitigated with the proper steps. Otherwise, bias can lead to bad decisions. The focus of this session is on how to manage bias.
This session is part of the six-part psychometric mini series. Other topics in the series are Psychometric Basics, Standard Setting, Item Analysis, Analyzing Quantitative Data, and Analyzing Qualitative Data.
Objectives: You will be able to
Materials: You will receive a workbook with job aids and a QC guide you can adapt to your own work.
Cost: $59, discounts are available to ISPI members and Hale Center Professional Members.
This mini-webinar covers all those pesky details about multiple-choice items and their distractors. You get tools for creating items and a QC checklist – resources your subject matter experts can use over and over. You will see good and bad examples and leave with guidelines on how to develop valid multiple-choice questions that discriminate those who know from those who don’t. This is one topic in the six-part series on testing. The other parts are test basics, what to test and how, performance tests, checklists, and rubrics.
Length: 75 minutes
Materials: Workbook with rules and a QC checklist
Contact Judy@HaleCenter.org if you are interested in an in-house program. Visit workshops to learn about the other webinars in the series
Cost: $79, discounts are available to ISPI and Hale Center Professional Members
60 minutes
Ever want to find out who is really in charge? Who is part of a political clique? How information really travels in the group? This webinar is about how to use the Sociogram method to identify informal leaders, social cliques, measure group cohesiveness, and find out who really has the influence in the group. You will receive a workbook containing the slides and rules and a toolkit containing instructions on the use and how to evaluate the data.
This webinar is part of the mini series on data gathering methods. Other topics include Observational Interviews, Critical-Incident Interviews, Surveys, Nominal Groups, and Flanders Interaction Analysis.
Materials: Workbook with Job Aids and a QC Guide
Cost: 69, discounts for ISPI and professional members. Contact Judy@HaleCenter.org to discuss an in-house program. Visit Workshops to learn more about the whole mini series program.
One of the more politically charged questions is "what is good enough?" Standard setting is about answering this question. There are numerous methods, and each has its tradeoffs. This session explains and compares the more frequently used methods based on expert conjecture and performance data.
This workshop is part of the Psychometric Mini Series. Other topics in the series are: Psychometric Basics, Controlling Error, Item Analysis, Analyzing Quantitative Data, and Analyzing Qualitative Data.
Cost: $69, discounts are available to ISPI members, and Hale Center Professional Members.
This mini-webinar describes three different types of performance-based tests and the value and limitations of each. You will see good and bad examples and get a decision guide on how to choose the type of test best for your situation. The tool includes rules for developing interactive items sets, performance-based tests, and portfolio-based tests. This is one topic in the mini series on testing. The other topics are testing basics, deciding what and how to test, multiple-choice questions, checklists, and rubrics.
Cost: $89, discounts are available to ISPI and Hale Center Professional Members.
This webinar is part of the miniseries on data gathering methods. It discusses the rules for developing surveys with forced choice and scaled items. It also explains how to interpret the results.
Other topics include Observational Interviews, Critical-Incident Interviews, Sociograms, the Nominal Group Technique, and the Flanders Interaction Analysis.
Materials include a Workbook and QC Guide.
Cost: $79, discounts for ISPI and professional members. Contact Judy@HaleCenter.org if you want to discuss an in-house program. Visit Workshops to learn more about the whole series.
This webinar walks you through the steps required to confirm your items are performing as expected. It also walks you through the process of comparing multiple test forms to determine if they are measuring the same content at the same level of difficulty.
This topic is part of the "how-to" psychometric mini-series. Other topics in the series are psychometric basics and how to control error, set standards, and analyze quantitative and qualitative data.
Objectives: You will be able to follow a set of guidelines to:
Cost: $69, discounts are available to ISPI and Hale Center Professional Members. Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.
This mini-workshop answers when and why to use checklists compared to rubrics. Your tool will help you and your subject matter experts develop checklists that capture the key behaviors expected of someone who can do a task to standard. You will see examples of well-designed and poorly designed checklists. This is one topic in the six-part mini series on testing. The other topics are testing basics, deciding on what and how to test, multiple-choice questions, performance items, and rubrics.
Objectives: Given a request to create checklists to judge people's proficiency in a task, you will be able to:
Length: 45 minutes
Materials: Guidelines with rules for creating checklists
Contact Judy@HaleCenter.org if you are interested in an in-house program. Visit workshops to see other topics in the series.
75 minutes
The Nominal Group Technique is a proven method for polling the opinions of groups while effectively managing the group dynamics. The process creates tension while limiting the effects of members seen has having more political power. The process also produces data that can be weighted and analyzed to determine the level of importance and criticality of tasks and behaviors. You will receive a workbook containing the slides and rules and a toolkit containing instructions on how to conduct a NGT and how to evaluate the data.
This webinar is part of the six-part miniseries on data gathering methods. Other topics include Observational & Cognitive Interviews, Critical-Incident Interviews, Sociograms, Surveys, and Flanders Interaction Analysis.
Materials: Workbook with job aids and a QC guide
Cost: $79; discounts for ISPI and Professional Members; Contact Judy@HaleCenter.org if you are interested in an in-house program. Visit Workshops to learn more about the full series.
60 Minutes
Psychometrics and data analytics use different statistical formula to answer questions and guide decisions. Test administrators also rely on the use of quantitative analyses to evaluate the validity and reliability of their tests. This session explains the more frequently used statistical methods and the questions they are designed to answer. The examples focus on data from forced-choice tests and surveys.
This topic is part of the "how-to" psychometric mini-series. Other topics in the series are psychometric basics and how to control error, set standards, do item analyses and measure tests equivalency, and analyze qualitative data.
Cost: $89, discounts are available to ISPI and Hale Center Professional Members. Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.
This mini-webinar covers the ins and outs of creating a rubric that captures the attributes of a behavior ranging from not acceptable to exemplar. The tool includes probing questions you can use with your subject matter experts to identify the features or nuances that distinguish the very good from the barely acceptable. You will see examples of rubrics and learn why they work. This one topic in the six-part series on testing. The other topics are test basics, deciding what and how to test, multiple-choice questions, performance items, and checklists.
Length: 60 minutes
Materials: Workbook with guidelines
Ever want to demonstrate to clients how effectively (or not) they communicate with peers and subordinates? Ever want to help your clients be more inclusive and engaging so everyone's ideas are heard and respected. Ever want to illustrate how information is exchanged, who initiates ideas, who functions as the gate keeper, and more? The Flanders Interaction Analysis is a proven technique for capturing and reporting how information is exchanged and how well groups are engaged in the process of debating and deliberating different points of view. You will receive a workbook containing the slides and rules and a toolkit containing instructions on the use and how to evaluate the data.
This webinar is one of the six-part miniseries on data gathering methods. Other methods include Observational & Cognitive Interviews, Critical-Incident Interviews, Sociograms, Surveys, and the Nominal Group Technique.
Materials: A workbook with Job Aids and a QC Guide
Cost: $79, discounts for ISPI and Professional Members. Contact Judy@HaleCenter.org if you are interested in an in-house program.
This session is about how to code and weight qualitative data so you can apply statistical methods to analyze the data. The methods apply to survey, interview, observation, and focus group data whether the data are recorded using rubrics, checklists, or lists.
This topic is part of the "how-to" psychometric mini-series. Other topics in the series are psychometric basics and how to control error, set standards, do item analyses and measure tests equivalency, and analyze quantitative data.
Call or Email Us! Office: (630) 235-0195 Email: judy@halecenter.org