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    • 17 Nov 2020
    • (CST)
    • 17 Nov 2025
    • (CST)
    • virtual
    Register

    CFT

    Certified Facilitator

     of Training

    This link is for professionals who want to apply for this performance-based certification including those who deliver curricula for the International Facility Management Association (IFMA).  You will receive instructions for submitting your application.  

    Once certified you will receive a digital mark.  Please contact Judy@HaleCenter.org if you have questions

    • 18 Feb 2021
    • (CST)
    • 16 Dec 2021
    • (CST)
    • 11 sessions
    • Virtual
    Register

    Coffee with Judy

    4th Thursday of Every Month at 9 AM Central

    May 27th, June 24th, July 22nd, Aug 26th

    Please join us for an informal chat. You must register, if you want to get the link to join.

    • 27 Jul 2021
    • (CDT)
    • 31 Aug 2021
    • (CDT)
    • 6 sessions
    • Virtual
    Register

    Practical Measurement, Psychometric, & Analytic Guidelines

    a 6-Part Mini Series

    Take one, all, or any combination

    Tuesday's at 3pm Central Time; 60 to 75 minutes each

    7/27;  8/3;  8/10/;  8/17;  8/24;  8/31

    This series is about how to measure, analyze, and apply statistical treatments to both quantitative and qualitative data.  You will see real examples and get practical guidelines you can apply to your work.   Topics in the series are:

    1. Measurement, Analytic, and Psychometric Basics ($79*)
    2. Controlling Bias - the Four Sources of Error ($59*)
    3. Analyzing Quantitative Data ($89*)
    4. Analyzing Qualitative Data ($69*)
    5. Standard Setting and Establishing Pass Scores ($79*)
    6. Item Analyses and Determining the Equivalency of Different Test Forms ($69*)
    * Cost per session for the general public.  Discounts are available to ISPI and Hale Center Professional Members.

      Objectives:  For a complete description of the series, visit the workshops page.   

      Materials:  Each topic comes with a workbook containing the slides, guidelines, and other supporting materials. 

      Cost:  For the series for the general public is $414, a $30 series savings; the cost for ISPI and LDA members is $384, a $60 series savings; the cost for Hale Center Professional Members is $354, a $90 series savings.    Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.

      • 28 Jul 2021
      • (CDT)
      • 01 Sep 2021
      • (CDT)
      • 6 sessions
      • Virtual
      Register

      How to Develop Tests & Assessments 

      a 6-Part Mini Series

      Take one, all, or any combination

      Wednesday's at 3pm Central Time; 60 to 75 minutes each

      7/28;  8/4;  8/11/;  8/18;  8/25;  9/1

      This series is about how to develop tests and assessments that measure knowledge and skills.  You will see real examples and get practical guidelines you can apply to your work.   Topics in the series are:

      1. Testing Basics: what a test is, what the different types of tests are, and what makes a test defensible as in valid, reliable, and equitable ($59*)
      2. What and How to Test: the process for deciding what and how to test, how to design a job study, how to use operational definitions, and how create a test blueprint ($69*)
      3. How to Develop Multiple-Choice Tests that Test Higher Level Skills: the rules for creating valid items, and guidelines for leveraging Bloom's Revised Taxonomy and Merrill's work to test higher level skills ($89*)
      4. How to Build Effective Performance Tests what are the different types of performance tests, the benefits and requirements of each type, and how to select the best type given your situation ($79*)
      5. How to Build Effective Checklists: How to judge people's ability to execute a procedure or perform a task fairly and consistently, how to judge a work product to confirm it complies with standards or possesses specific attributes, how to qualify judges, and how to calibrate the scoring procedure ($59*)
      6. How to Build Effective Rubrics:  How to judge people's ability to perform cognitive and physical tasks, procedures, or processes; and how to calibrate ratings across evaluators ($69*)
      * Cost per session for the general public.  Discounts are available to ISPI and Hale Center Professional Members.  To register for specific topics, visit upcoming events. 

        Objectives:  For a complete description of the series, visit the workshops page.   

        Materials:  Each topic comes with a workbook containing the slides, guidelines, and other supporting materials. 

        Cost:  For the series for the general public is $394, a $30 series savings; the cost for ISPI and LDA members is $364, a $60 series savings; the cost for Hale Center Professional Members is $334, a $90 series savings.    Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.

        • 29 Jul 2021
        • (CDT)
        • 02 Sep 2021
        • (CDT)
        • 6 sessions
        • Virtual
        Register

        How to Get Valid Data  

        a 6-Part Mini Series

        Take one, all, or any combination

        Thursday's at 3pm Central Time; 60 to 75 minutes each

        7/29;  8/5;  8/12/;  8/19;  8/26;  9/2

        This series is about how to get valid data by observing and interviewing individuals and groups at task and in work settings.  You will see real examples, practice some of the methods, and get practical guidelines you can apply to your work.   Topics in the series are:

        1. How to Conduct Observational and Cognitive Interviews and Interpret the Results:  learn how to discover what experts do and think, and why they make the decisions they do ($69*)
        2. How to Conduct Critical-Incident Interviews and Interpret the Results:  find out how to discover what high performers do that sets them apart, why they are better at what they do than others, and how to surface attributes that distinguish exemplar performers from the rest ($59*)
        3. How to Conduct the Nominal Group Technique (NGT) and Interpret the Results:  find out what differentiates the NGT from the Delphi Technique and the process for conducting focus groups; find out why the NGT is a more effective method for uncovering required knowledge and skills in ways that can be more easily analyzed ($79*)
        4. How to Conduct and Interpret a Sociogram:  learn to use this technique that graphically displays a group's communication patterns, and identifies informal leaders, outcasts, social cliques, and measures group cohesiveness ($79*)
        5. How to Conduct a Modified Flanders' Interaction Analysis and Interpret the Results: learn to use this technique to capture communication patterns between group members, confirm who initiates, responds, passes judgment, acknowledges others' feelings and ideas, and the like.  Use the results to help others communicate more effectively ($69*)
        6. How to Develop Surveys Build Effective Rubrics learn how to design and develop surveys that validate your findings derived from other methods ($79*)
        * Cost per session for the general public.  Discounts are available to ISPI and Hale Center Professional Members.  To register for specific topics, visit upcoming events. 

          Objectives:  For a complete description of the series, visit the workshops page.   

          Materials:  Each topic comes with a workbook containing the slides, guidelines, and other supporting materials. 

          Cost:  For the series for the general public is $404, a $30 series savings; the cost for ISPI and LDA members is $374, a $60 series savings; the cost for Hale Center Professional Members is $344, a $90 series savings.    Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.

          • 29 Jul 2021
          • 3:00 PM - 4:30 PM (CDT)
          • Virtual
          • 11
          Register

          How to Conduct Observational & Cognitive Interviews

          60 to 90 Minutes

          Conducting observational and cognitive interviews is a key skill for anyone who has been charged with finding out how experts do their work and why they make the decisions they do.  The Workbook and Toolkit include a set of questions you can adapt and a protocol for setting up and conducting the process.  You will find out how to avoid common mistakes  

          Objectives:  You will be able to: 

          • Follow the guidelines for designing and conducting observational and cognitive interviews 
          • Choose questions that get the information you require for your situation  
          • Uncover the behaviors and thought processes required to do a task or a series of tasks 

          Cost: $69, discounts are available to ISPI and Hale Center Professional Members. 

          Materials:  Workbook and QC Guide with job aids you can adapt to your own situation.

          Contact Judy@HaleCenter.org if you have questions. 

          This is the first in the mini series on data gathering methods.  Other topics include critical-incident interviews, sociograms, surveys, the  Nominal Group Technique, and the Flanders Interaction Analysis.  Visit Workshops to learn more about our offerings. 

          • 03 Aug 2021
          • 3:00 PM - 4:15 PM (CDT)
          • Virtual
          • 20
          Register

          How to Control Error

          75 Minutes

          How to Control the Four Sources of Bias (Sampling, Construct, Content, and Administrative).  Bias is a part of every study; however, it can be managed, even mitigated with the proper steps.  Otherwise, bias can lead to bad decisions.  The focus of this session is on how to manage bias.

          This session is part of the six-part psychometric mini series.  Other topics in the series are Psychometric Basics, Standard Setting, Item Analysis, Analyzing Quantitative Data, and Analyzing Qualitative Data.

          Objectives:   You will be able to 

          1. Identify the four sources of bias
          2. Identify practices that mitigate and magnify error

          Materials:  You will receive a workbook with job aids and a QC guide you can adapt to your own work.

          Cost:  $59, discounts are available to ISPI members and Hale Center Professional Members.

          • 04 Aug 2021
          • 3:00 PM - 4:30 PM (CDT)
          • Virtual
          Register

          HOw to Decide What & How to Test

          60 to 90 Minutes

          Aug 4, 3:00 PM Central Time

          This mini-webinar gives you rules and guidelines for deciding what and how to test knowledge, skills, and abilities.  You are shown how to use the guidelines to define what, why, and how to test and then create a test blueprint for the design of the test.  Based on criticality, a blueprint communicates what percent of the test is dedicated to each knowledge, skills, and ability or domain.  This is the second topic in the mini series on testing.  The other topics are testing basics, multiple-choice questions, performance items, checklists, and rubrics. 

          Objectives:  You will be able to: 

          • Create operational definitions for each domain or body of knowledge. 
          • Weight the criticality of the body of knowledge 
          • Develop a test blueprint
          • Select the most appropriate item type based on the definition. 
          Length: 75 minutes

          Materials:  Workbook with job aids and a QC guide.

          Cost: $69, discounts are available to ISPI and Hale Center Professional Members. 

          Contact Judy@HaleCenter.org if you are interested in an in-house program.  

          Visit workshops to learn more about other offerings.

          • 05 Aug 2021
          • 3:00 PM - 4:30 PM (CDT)
          • Virtual
          • 20
          Register

          How to Conduct Critical-incident Interviews

          60 to 90 Minutes

          Aug 5, 3:00 PM Central Time

          Ever wonder why some people are just better at doing a task than other people?  This data gathering method is specifically designed to surface the attributes that discriminate those who do well from those who do average.  The Work Book includes guidelines on how to design and conduct the interview with examples of questions you can refine for your own situation

          Objectives:  You will be able to: 

          • Create questions that surface behaviors that discriminate people who are competent from those who are not  
          • Elicit responses that uncover the factors that competent people recognize when performing tasks and interacting with people   
          • Conduct the interviews that follow best practices  

          Contact Judy@HaleCenter.org if you have questions.  

          Cost: $59, discounts are available to ISPI and Hale Center Professional Members. 

          This is part of the mini series on data gathering.  Other topics include: Observational Interviews, Sociograms, Surveys, Nominal Group Technique, and the Flanders Interaction Analysis. 

          • 09 Aug 2021
          • 4:00 PM (CDT)
          • 23 Aug 2021
          • 9:00 PM (CDT)
          • Online
          • 22
          Register

          THRIVE! How to Start Your Own Business in a Gig Economy

          This 12-hour online workshop is delivered in three 4-hour segments scheduled on Mondays between 4:00 and 8:30 PM central time starting Aug 9th.   The workshop is for new entrepreneurs starting their own company, freelancers, and independent contractors.  The benefits to you are:

          • Confidence in your value proposition
          • A proven road map to avoid time and money wasters
          • Comfort knowing you have your bases covered
          • Access to knowledgeable and proven mentors
          • CEUs and PDUs for your CPT and PMP

          The goals of the program are to help you in your journey into the Gig Economy by learning how to:

          • Stand out from your competition
          • Add value
          • Get a competitive edge
          • Better manage your business practices
          • Build your administrative processes
          • Create a support network
          What will you gain from this experience?
          1. You’ll learn how to define your services in ways that distinguish you in the marketplace.
          2. You will find out how to build a workable and effective marketing plan that includes your messages and distribution channels.   
          3. You will gain tips and techniques for negotiating contracts, defining your terms, and pricing your services.
          4. You will learn how insurance and contracts work; how to make smart use of brokers and lawyers.
          5. You will receive a digital Toolkit that includes job aids, rules, and worksheets to guide you in your journey.

          How the program works

          The program starts with a virtual overview to give you a taste of the Gig Economy.   Next is a 12-hour virtual workshop delivered in three 4-hour segments with the option of a series of personal coaching sessions.   The sessions are scheduled from 4:00 PM to 8:30 PM central time.

          $495; $395 for ISPI Members; $355 for Hale Center Members
          • 10 Aug 2021
          • 3:00 PM - 4:30 PM (CDT)
          • Virtual
          • 20
          Register

          HOw to Analyze Quantitative data

          60 to 90 Minutes

          Psychometrics and data analytics use different statistical formula to answer questions and guide decisions.  Test administrators also rely on the use of quantitative analyses to evaluate the validity and reliability of their tests.  This session explains the more frequently used statistical methods and the questions they are designed to answer.  The examples focus on data from forced-choice tests and surveys.   The methods can be done using Excel.

          This topic is part of the "how-to" psychometric mini-series.  Other topics in the series are psychometric basics and how to control error, set standards, do item analyses and measure tests equivalency, and analyze qualitative data.

          Objectives:  You will be able to follow a set of guidelines to:

          1. Analyze test and survey data to determine where there is consensus and significant differences.  
          2. Determine and interpret results such as, P-scores and coefficient scores. 
          Materials:  Workbook with job aids and a QC guide

          Cost:  $89, discounts are available to ISPI and Hale Center Professional Members.  Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.

          • 11 Aug 2021
          • 3:00 PM - 4:30 PM (CDT)
          • Virtual
          • 20
          Register

          How to Develop Effective Multiple-Choice Questions

          60 to 90 Minutes

          August 11 at 3:00 PM Central Time

          This mini-webinar covers all those pesky details about multiple-choice items and their distractors.  You get tools for creating items and a QC checklist – resources your subject matter experts can use over and over.  You will learn to leverage the work of Bloom (revised taxonomy that defined understanding) and Merrill (defined comprehension) to create multiple-choice questions that test higher level skills.  You will see good and bad examples and leave with guidelines on how to develop valid multiple-choice questions that discriminate those who know from those who don’t.   This is one topic in the six-part series on testing.  The other parts are test basics, what to test and how, performance tests, checklists, and rubrics.   

          Objectives:  You will be able to: 

          • Write questions (items) that comply with best practices
          • Write questions (items) designed to test higher level skills
          • Write responses (correct answers and distractors) that are parallel in construction and lack specific determiners (cues)
          • Develop multiple-choice questions that measure the knowledge and skills your situation requires

          Materials:  Workbook with rules and a QC checklist

          Contact Judy@HaleCenter.org if you are interested in an in-house program.   Visit workshops to learn about the other webinars in the  series

          Cost: $89, discounts are available to ISPI and Hale Center Professional Members

          • 12 Aug 2021
          • 11:00 AM - 12:00 PM (CDT)
          • Virtual
          Register

          Get Certified in Facilitating Performance Improvement Initiatives

          an Introduction (repeat of 7/14)

          Aug 12th at noon eastern, Free

          The Performance Improvement Facilitator Learning & Performance Journey both prepares you and attests to your ability to guide groups inside your organization and across organizations in collaborative performance improvement and innovation. Those who successfully complete the PIF-LPJ and the embedded project focused on each participant’s chosen complex performance challenge receive the Certified Performance Improvement Facilitator credential conferred by The Institute for Performance Improvement and the International Society for Performance Improvement. Participants apply their learning and tools to their chosen project, and work together in the series, across sectors (industry, government, non-profit, etc.) to apply their collective efforts to improvements and innovations for:

          •  Eliminating skills shortages
          • Creating accessible career paths 
          • Overcoming barriers to accessible education and career preparation
          • Aligning education and training with job requirements 
          • Automating and redesigning jobs for today's workforce
          • Using Sector Partnerships aligned with education to develop robust, diverse and skilled talent pipelines

            The 10-course program starts August 31st and ends December 15th.  You will learn to guide groups as they uncover the depth and scope of the problem; identify and leverage industry, education, and community resources; design feasible solutions; and implement those solutions with fidelity.   Each assignment comes with a proven process, supporting tools, and a rubric to judge your ability.   Experience for yourself why others said: 

            • You consistently model the skills and techniques you are teaching.
            • The tools and templates can be used immediately.
            • You connected the dots between industry and education. 
            • Why have I not had this training sooner in my career? I could have been much more effective, 
            To learn more contact Chris@tifpi.org.  
              • 12 Aug 2021
              • 3:00 PM - 4:30 PM (CDT)
              Register

              How to Conduct the Nominal Group Technique (NGT)

              60 to 90 minutes

              Aug 12, 3:00 PM Central Time

              The Nominal Group Technique is a proven method for polling the opinions of groups while effectively managing the group dynamics.  The process creates tension while limiting the effects of members seen has having more political power.  The process also produces data that can be weighted and analyzed to determine the level of importance and criticality of tasks and behaviors.  You will receive a workbook containing the slides and rules and a toolkit containing instructions on how to conduct a NGT and how to evaluate the data.  

              This webinar is part of the six-part miniseries on data gathering methods.  Other topics include Observational & Cognitive Interviews, Critical-Incident Interviews, Sociograms, Surveys, and Flanders Interaction Analysis.  

              Materials:  Workbook with job aids and a QC guide

              Cost:  $79; discounts for ISPI and Professional Members; Contact Judy@HaleCenter.org if you are interested in an in-house program.  Visit Workshops to learn more about the full series. 

              • 17 Aug 2021
              • 3:00 PM - 4:30 PM (CDT)
              • Virtual
              • 20
              Register

              HOw to Analyze qualitative data

              75 Minutes

              This session is about how to code and weight qualitative data so you can apply statistical methods to analyze the data.  The methods apply to survey, interview, observation, and focus group data whether the data are recorded using rubrics, checklists, or lists.    

              This topic is part of the "how-to" psychometric mini-series.  Other topics in the series are psychometric basics and how to control error, set standards, do item analyses and measure tests equivalency, and analyze quantitative data.

              Objectives:  You will be able to follow a set of guidelines to:

              1. Weight and code qualitative data so it can be evaluated and statistically analyzed  
              2. Code qualitative data so clients can assign meaning to it and determine its relevance to their questions. 
              Materials:  Workbook with job aids and a QC guide

              Cost:  $69, discounts are available to ISPI and Hale Center Professional Members.  Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.

              • 18 Aug 2021
              • 3:00 PM - 4:30 PM (CDT)
              • Virtual
              • 20
              Register

              How to Develop Performance-based Tests

              60 to 90 Minutes

              August 18, 3:00 PM Central

              This mini-webinar describes different types of performance-based tests and the value and limitations of each.  You will see good and bad examples and get a decision guide on how to choose the type of test best for your situation.  The tool includes rules for developing interactive items sets, performance-based tests, and portfolio-based tests.   This is one topic in the mini series on testing.  The other topics are testing basics, deciding what and how to test, multiple-choice questions, checklists, and rubrics. 

              Objectives:  You will be able to: 

              • Choose the best type of performance-based test required for situation
              • Decide what type of scoring tool to use
              • Design your performance-based test so it complies with the guidelines.
              Length: 90 minutes

              Materials:  Workbook with job aids and a QC guide.

               Contact Judy@HaleCenter.org if you are interested in an in-house program.  

              Visit workshops to learn more about other offerings. 

              Cost:  $79, discounts are available to ISPI and Hale Center Professional Members. 

              • 19 Aug 2021
              • 3:00 PM - 4:30 PM (CDT)
              • Virtual
              • 20
              Register

              How to Conduct Sociograms

              60 to 90 minutes

              Aug 19, 3:00 PM Central Time

              Ever want to find out who is really in charge?  Who is part of a political clique?  How information really travels in the group?  This webinar is about how to use the Sociogram method to identify informal leaders, social cliques, measure group cohesiveness, and find out who really has the influence in the group.  You will receive a workbook containing the slides and rules and a toolkit containing instructions on the use and how to evaluate the data.  

              This webinar is part of the mini series on data gathering methods.  Other topics include Observational Interviews, Critical-Incident Interviews, Surveys, Nominal Groups, and Flanders Interaction Analysis.   

              Materials:  Workbook with Job Aids and a QC Guide

              Cost: 79, discounts for ISPI and professional members.  Contact Judy@HaleCenter.org to discuss an in-house program.  Visit Workshops to learn more about the whole mini series program.

              • 24 Aug 2021
              • 3:00 PM - 4:15 PM (CDT)
              • Virtual
              • 20
              Register

              Standard Setting

              Setting Pass Scores

              60 to 90 Minutes

              Aug 24, 3:00 PM Central Time

              One of the more politically charged questions is "what is good enough?"   Standard setting is about answering this question.  There are numerous methods, and each has its tradeoffs.  This session explains and compares the more frequently used methods seven based on expert conjecture and performance data.

              This workshop is part of the Psychometric Mini Series.   Other topics in the series are: Psychometric Basics, Controlling Error, Item Analysis, Analyzing Quantitative Data, and Analyzing Qualitative Data.

              Objectives:  You will be able to:

              1. Explain the difference between conjecture and data-based methods.
              2. Compare the processes for setting standards and pass scores
              Materials:  You will receive a workbook and a QC guide containing job aids you can adapt to your situation.

              Cost: $79, discounts are available to ISPI members, and Hale Center Professional Members.

              • 25 Aug 2021
              • 12:00 PM - 1:30 PM (CDT)
              • virtual
              Register

              4th Wednesday with Judy:

              Overview of the

              Certified Performance TEchnology (CPT)

              August 25, Noon Central, 60 minutes 


              Want to learn what performance technologist do?  Want to find out if this is for you?  This session explains why the certification was created, what earning it stands for, and what you have to demonstrate to earn it.  You will hear about other professionals who hold the CPT.  So join us to get the behind the scenes information.    

              Why should you attend? You will gain a deeper understanding of:

              • How this certification can support your brand reputation. 
              • What is required to achieve this certification. 
              You will receive a zoom link upon registration.  
              • 25 Aug 2021
              • 3:00 PM - 4:30 PM (CDT)
              • Virtual
              • 20
              Register

              How to Develop Checklists 

              60 to 90 Minutes

              Aug. 25, 3:00 PM Central

              This mini-workshop answers when and why to use checklists compared to rubrics.  Your tool will help you and your subject matter experts develop checklists that capture the key behaviors expected of someone who can do a task to standard.  You will see examples of well-designed and poorly designed checklists.   This is one topic in the six-part mini series on testing.  The other topics are testing basics, deciding on what and how to test, multiple-choice questions  to test higher level skills, performance items, and rubrics. 

              Objectives:  Given a request to create checklists to judge people's proficiency in a task, you will be able to:

              • Identify and list each step of the task
              • Decide if and where sequence matters
              • Include the criteria to judge how well each step was done
              • Comply with the guidelines for creating checklists

              Materials:  Guidelines with rules for creating checklists

              Contact Judy@HaleCenter.org if you are interested in an in-house program.  Visit workshops to see other topics in the series.

              Cost: $59, discounts are available to ISPI members and Hale Center Professional Members.

              • 26 Aug 2021
              • 3:00 PM - 4:30 PM (CDT)
              • Virtual
              Register

              How to Conduct the Flanders Interaction Analysis

              60 to 90 minutes

              August 26, 3:00 PM Central Time

              Ever want to demonstrate to clients how effectively (or not) they communicate with peers and subordinates?  Ever want to help your clients be more inclusive and engaging so everyone's ideas are heard and respected.  Ever want to illustrate how information is exchanged, who initiates ideas, who functions as the gate keeper, and more?  The Flanders Interaction Analysis is a proven technique for capturing and reporting how information is exchanged and how well groups are engaged in the process of debating and deliberating different points of view.  You will receive a workbook containing the slides and rules and a toolkit containing instructions on the use and how to evaluate the data.  

              This webinar is one of the six-part miniseries on data gathering methods.  Other methods include Observational & Cognitive Interviews, Critical-Incident Interviews, Sociograms, Surveys, and the Nominal Group Technique.   

              Materials:  A workbook with Job Aids and a QC Guide

              Cost:  $69, discounts for ISPI and Professional Members.  Contact Judy@HaleCenter.org if you are interested in an in-house program. 

              • 31 Aug 2021
              • 3:00 PM - 4:30 PM (CDT)
              • Virtual
              • 20
              Register

              HOw to do Item Analyses & Confirm Tests are equivalent

              75 Minutes

              This webinar walks you through the steps required to confirm your items are performing as expected.  It also walks you through the process of comparing multiple test forms to determine if they are measuring the same content at the same level of difficulty.   

              This topic is part of the "how-to" psychometric mini-series.  Other topics in the series are psychometric basics and how to control error, set standards, and analyze quantitative and qualitative data.

              Objectives:  You will be able to follow a set of guidelines to:

              1. Identify under-performing items
              2. Compare items in multiple tests to confirm they are or are not measuring the same content at the same level of difficulty
              Materials:  Workbook with job aids and a QC guide

              Cost:  $69, discounts are available to ISPI and Hale Center Professional Members.  Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.

              • 01 Sep 2021
              • 3:00 PM - 4:30 PM (CDT)
              • Virtual
              • 20
              Register

              How to Develop Effective Rubrics

              60 to 90 Minutes

              Sept 1, 3:00 PM Central Time

              This mini-webinar covers the ins and outs of creating a rubric that captures the attributes of a behavior ranging from not acceptable to exemplar.  The tool includes probing questions you can use with your subject matter experts to identify the features or nuances that distinguish the very good from the barely acceptable.  You will see examples of rubrics and learn why they work.  This one topic in the six-part series on testing.  The other topics are test basics, deciding what and how to test, multiple-choice questions, performance items, and checklists. 

              Objectives:  You will be able to: 

              • Create a template that list key behaviors 
              • List the attributes of different levels of each behavior from exemplar to unacceptable
              • Create rubrics that comply with the guidelines.

              Materials:  Workbook with guidelines

              Cost:  $69. There are discounts for ISPI and Hale Center Professional Members.

              Contact Judy@HaleCenter.org if you are interested in an in-house program.   Visit workshops to see other topics in the series. 

              • 02 Sep 2021
              • 3:00 PM - 4:30 PM (CDT)
              • Virtual
              • 20
              Register

              How to Design Surveys & Interpret the Results

              60 to 90 minutes

              Sept 2, 3:00 PM Central

              This webinar is part of the miniseries on data gathering methods.  It discusses the rules for developing surveys with forced choice and scaled items.  It also explains how to interpret the results. 

              Other topics in the series include Observational Interviews, Critical-Incident Interviews, Sociograms, the Nominal Group Technique, and the Flanders Interaction Analysis.   

              Objectives:  You will be able to:

              1. Design surveys
              2. Develop scales
              3. Explain the role of demographic questions

              Materials include a Workbook and QC Guide.  

              Cost:  $79, discounts for ISPI and professional members.  Contact Judy@HaleCenter.org if you want to discuss an in-house program.  Visit Workshops to learn more about the whole series. 

              • 08 Sep 2021
              • 10:00 AM (CDT)
              • 22 Sep 2021
              • 4:30 PM (CDT)
              • Three days; Virtual or onsite in Chicago
              • 20
              Register

               Fundamentals of Performance Improvement Consulting

              Three-days; 10 am - 4:30 pm Central live and virtual simultaneously

              Description: This practicum-based program introduces the basic concepts of human performance improvement. The concepts are documented in the Performance Consultant’s Field Book: Tools and Techniques for Improving People and Organizations, 2nd edition (Jossey Bass, 2007). Attendees will receive a digital workbook with job aids, templates, and guidelines.   A certificate of completion will also be provided.

              Details: The workshop describes the work required for systemic analysis, intervention design, sustaining change, and measuring results.  It builds capacity in two interdependent processes: performance improvement and the change management and consultative processes. 
              Who is this program for? The program is for internal and external consultants - trainers, coaches, training managers, and managers who want to strengthen their capacity in performance improvement consulting.
              What will be covered? Human Performance Improvement Process
              • How to leverage the client’s information and why
              • How to uncover issues quickly
              • How to avoid the simple solution
              • How to put together a menu of solutions
              • How to get important metrics quickly
              • How to tell the story of what you did and the impact of your work
              • How to demonstrate the value of your work
              • How to build sustainability into your recommendations
              Consultative Process
              • What consulting involves
              • What distinguishes performance consulting from other types of consulting (OD, Quality, HRD, etc.)
              • What is the role of the performance consultant - Experts v Facilitator
              • How to influence others’ behavior and decisions
              • How to manage the politics
              Case studies are used to demonstrate the principles and rules.
              There are practices, polling, key research provided throughout.

              Why should you attend? You will learn to:
              1. Respond to questions about what you do and what performance consulting is
              2. Leverage the information your client already uses and trusts
              3. Uncover quickly the factors that contribute to poor performance and miss opportunities
              4. Engage clients so they own the problem and the solution
              5. Present information so clients understand the relationship between what they do, the problem, the recommended solution, and the consequences
              6. Avoid the “silver bullet” syndrome
              7. Avoid the “paralysis by analysis” trap
              8. Overcome “there’s no money to evaluate” challenge
              9. Stay above the political fray
              10. Be associated with the positive side of consulting - “practical” “proven” “gets things done"

              vTopic Outline for the Consulting Foundations Workshop

              The Beginning:

              • Overview of consulting
              • Analyze the marketplace, workplace, and work
              • Set the Baseline
              • Define the goal in measurable terms

              Acting on Decisions:

              • Implement with fidelity
              • Define the critical mass
              • Design the implementation strategy
              • Scope the communication’s plan

              Getting the Details:

              • Identify the contributing causes or barriers
              • Identify solutions that are feasible
              • Design the solutions

              Proving your Worth:

              • Demonstrate value
              • Calculate gains
              • Show correlations
              • Prove goal accomplishment
                • 09 Sep 2021
                • 10:00 AM - 5:00 PM (CDT)
                • virtual
                Register

                CPT Workshop

                Sept 9th, 10am to 5pm Central Time

                This workshop walks you through the application process for the ISPI Certified Performance Technologist (CPT) certification, a performance-based credential.  You must demonstrate all ten standards three times to earn the credential.  The application asks you to explain what you did, why, and how to demonstrate your ability to follow the HPT six-step systematic process.  You must also describe how you exemplified the four principles - focus on results, take a systemic view, add value, and collaborate - when applying the systematic process.   

                You will receive a self-assessment guide, a copy of the application, the reviewers' scoring rubric, and the standards.   The objectives of the workshop are:

                • To explain the required documentation 
                • To explain the criteria required to satisfy the standards
                • To describe how the certification was created and what it represents

                The fee for both the certification and workshop

                • members is $1195  
                • non-members is $1395.  

                The fee for the workshop only is $250.

              Past events

              28 Jul 2021 Mini Series: Testing Basics
              28 Jul 2021 4th Wednesdays with Judy
              27 Jul 2021 Psychometric Basics
              22 Jul 2021 Coffee with Judy
              15 Jul 2021 Overview of Performance Improvement Consulting
              14 Jul 2021 Certified Performance Improvement Facilitator
              01 Jul 2021 Mini: Analyzing Qualitative Data
              30 Jun 2021 Mini Series: How to Conduct the Flanders Interaction Analysis
              29 Jun 2021 Mini Series: How to Build Effective Rubrics for Performance Items
              24 Jun 2021 Mini: Analyzing Quantitative Data
              23 Jun 2021 Mini Series: How to Conduct the Nominal Group Technique
              23 Jun 2021 4th Wednesdays with Judy
              22 Jun 2021 Mini Series: How to Build Effective Checklists for Scoring Performance Items
              17 Jun 2021 Mini: Item Analysis & Equivalency
              16 Jun 2021 Mini Series: How to Design Surveys & Interpret the Results
              15 Jun 2021 Mini Series: How to Build Effective Performance-based Tests
              10 Jun 2021 Mini Series: Standard Setting
              09 Jun 2021 Mini Series: How to Conduct and Interpret a Sociogram
              08 Jun 2021 Mini Series: How to Build Effective Multiple-Choice Questions
              03 Jun 2021 Psychometric Mini Series: Controlling Error
              02 Jun 2021 Mini Series: How to Conduct a Critical-incident Interview and Analyze the Results
              01 Jun 2021 Mini Series: Deciding what & how to test
              27 May 2021 Psychometric Basics
              26 May 2021 4th Wednesdays with Judy
              25 May 2021 Mini Series: Testing Basics
              21 Apr 2021 3rd Wednesdays with Judy
              30 Mar 2021 How to Conduct a Job, Task, Practice and Cognitive Analyses
              24 Mar 2021 Fourth Wednesdays with Judy
              24 Feb 2021 Fourth Wednesdays with Judy
              17 Feb 2021 Training for ISPI's Job Study
              14 Jan 2021 CACP Orientation
              17 Dec 2020 Coffee with Judy
              19 Nov 2020 Consulting Series: Competence & Context
              19 Nov 2020 Coffee with Judy
              15 Nov 2020 Dress Rehearsal
              11 Nov 2020 Mini Series: How to Conduct and Interpret a Sociogram
              04 Nov 2020 Mini Series: How to Conduct a Critical-incident Interview and Analyze the Results
              29 Oct 2020 Chicago At Large Chapter - ISPI
              29 Oct 2020 Coffee with Judy
              28 Oct 2020 Mini Series: How to Conduct an Observational Interview
              28 Oct 2020 4th Wednesday with Judy: How to a Build Career Ladder
              21 Oct 2020 Mini Series: How to Develop Operational Definitions
              14 Oct 2020 Mini Series: How to Build Effective Rubrics for Performance Items
              07 Oct 2020 Mini Series: How to Build Effective Checklists for Scoring Performance Items
              30 Sep 2020 Mini Series: How to Build Effective Performance-based Tests
              24 Sep 2020 Chicago Chapter - ISPI
              23 Sep 2020 Mini Series: How to Build Effective Multiple-Choice Questions
              23 Sep 2020 4th Wednesday with Judy Program Viability
              18 Sep 2020 Symposium on the Economics of Ignorance
              27 Aug 2020 Chicago Chapter - ISPI
              27 Aug 2020 Coffee with Judy
              25 Aug 2020 Foundations of Credentialing
              23 Jul 2020 Coffee with Judy
              22 Jul 2020 4th Wednesday with Judy community projects
              17 Jul 2020 (copy) Mini Series: How to Conduct Sociograms
              09 Jul 2020 Chicago Chapter - ISPI
              25 Jun 2020 Coffee with Judy
              05 Jun 2020 CPT Workshop
              28 May 2020 Coffee with Judy
              27 May 2020 4th Wednesday with Judy: Hidden Cost of Automation (AI) on Critical Thinking
              12 May 2020 THRIVE: An Overview
              29 Apr 2020 4th Wednesday with Judy: Trends in credentialing
              24 Apr 2020 THRIVE: An Overview
              23 Apr 2020 Mini Series: How to Conduct Sociograms
              23 Apr 2020 Coffee with Judy
              22 Apr 2020 4th Wednesday with Judy: Trends in credentialing
              16 Apr 2020 Mini Series: How to Do Critical-incident Interviews
              09 Apr 2020 Mini Series: Observational Interviews
              02 Apr 2020 Mini Series: How to Develop Operational Definitions
              26 Mar 2020 Mini Series: How to Develop Rubrics
              26 Mar 2020 Virtual Coffee with Judy
              25 Mar 2020 4th Wednesday with Judy
              20 Mar 2020 Overview of Credentialing (repeat)
              19 Mar 2020 Mini Series: How to Develop Checklists
              12 Mar 2020 Mini Series: How to Develop Performance-based Tests
              05 Mar 2020 Mini Series: How to Develop Multiple-Choice Questions
              19 Feb 2020 Future of Work: What it means for Your organization
              30 Jan 2020 Mini Series: How to Do Critical-incident Interviews
              23 Jan 2020 Mini Series: Observational Interviews
              16 Jan 2020 Mini Series: How to Develop Operational Definitions
              09 Jan 2020 Mini Series: How to Develop Rubrics
              19 Dec 2019 Mini Series: How to Develop Checklists
              12 Dec 2019 Mini Series: How to Develop Performance-based Tests
              05 Dec 2019 Mini Series: How to Develop Multiple-Choice Questions
              07 Nov 2019 Preview of Future of Work
              30 Oct 2019 Consulting Series: The Politics of Consulting
              16 Oct 2019 Consultng: The Fundamentals of Performance Improvement
              07 Oct 2019 Credentialing: Practical Analytics and Psychometrics
              01 Oct 2019 Credentialing: Performance-based Assessments
              26 Sep 2019 Virtual Coffee Meet-up
              25 Sep 2019 4th Wednesday with Judy: The Inconvenient Truth About Micro-Learning
              10 Sep 2019 Credentialing: Job, Task, Practice and Cognitive Analyses
              28 Aug 2019 Fourth Wednesdays with Judy
              20 Aug 2019 Foundations of Credentialing - Certificate Program
              25 Jul 2019 Virtual Coffee Meet-up
              24 Jul 2019 Fourth Wednesdays with Judy
              26 Jun 2019 Fourth Wednesdays with Judy
              24 Jun 2019 Virtual Coffee Meet-up
              22 May 2019 Fourth Wednesdays with Judy
              20 May 2019 Virtual Coffee Meet-up
              26 Apr 2019 Overview of Credentialing
              27 Mar 2019 Fourth Wednesdays with Judy: emerging trends
              18 May 2018 Overview of Credentialing
              20 Apr 2018 Overview of Credentialing
              20 Oct 2017 Overview of Credentialing
              27 Sep 2017 Disrupt Institutionalized Ignorance: What is our role?
              20 Sep 2017 Certified Performance Improvement Facilitator Orientation
              15 Sep 2017 Overview of Credentialing
              13 Sep 2017 Disrupt Institutionalized Ignorance: What is our role?
              30 Aug 2017 Disrupt Institutionalized Ignorance: What is our role?
              16 Aug 2017 Disrupt Institutionalized Ignorance: What is our role?
              16 Aug 2017 Certified Performance Improvement Facilitator Orientation
              11 Aug 2017 Overview of Credentialing
              02 Aug 2017 Disrupt Institutionalized Ignorance: What is our role?
              28 Jul 2017 Overview of Credentialing
              19 Jul 2017 Certified Performance Improvement Facilitator Orientation
              14 Jul 2017 Overview of Credentialing
              07 Jul 2017 Overview of Credentialing
              21 Jun 2017 Certified Performance Improvement Facilitator Orientation
              17 May 2017 Certified Performance Improvement Facilitator Orientation
              19 Apr 2017 Certified Performance Improvement Facilitator Orientation
              15 Mar 2017 Certified Performance Improvement Facilitator Orientation
              08 Mar 2017 Course 3: Focus on Systemic Factors for School Improvement
              20 Feb 2017 Microcredential and Badging Quickstart (by request)
              15 Feb 2017 Certified Performance Improvement Facilitator Orientation
              08 Feb 2017 Course 2: Facilitate Meaning and Engagement for School Improvement
              18 Jan 2017 Certified Performance Improvement Facilitator Orientation
              11 Jan 2017 Course 1: Analyze and Apply Critical Judgment for School Improvement
              01 Jan 2017 2017 Practicum for CACP and CMBP
              08 Dec 2016 Practical Analytics and Psychometrics
              07 Dec 2016 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              07 Dec 2016 2016-17 Application for Certified School Improvement Specialist (CSIS)
              09 Nov 2016 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              01 Nov 2016 Getting the Doing Done
              13 Oct 2016 Performance-based Assessments
              12 Oct 2016 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              06 Oct 2016 Assessment for Learning
              23 Sep 2016 Overview of Credentialing
              14 Sep 2016 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              19 Aug 2016 Prepare for the Instructional Design (ID) Certifications
              10 Aug 2016 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              10 Aug 2016 CSIS Virtual Live Professional Learning Community
              10 Aug 2016 Georgia Charter District Implementation Team Cohort
              22 Jul 2016 Overview of Credentialing
              15 Jul 2016 Prepare for the Instructional Design (ID) Certifications
              13 Jul 2016 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              08 Jun 2016 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              11 May 2016 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              28 Jan 2016 Job, Task, Practice and Cognitive Analyses
              21 Jan 2016 Assessment for Learning
              14 Jan 2016 Foundations of Credentialing - Certificate Program
              12 Nov 2015 Performance-based Assessments
              06 Nov 2015 Overview of ID Certifications with Badges (free webinar)
              22 Oct 2015 Job, Task, Practice and Cognitive Analyses
              15 Oct 2015 Practical Analytics and Psychometrics
              01 Oct 2015 Foundations of Credentialing - Certificate Program
              25 Sep 2015 The Politics of Consulting
              23 Sep 2015 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              22 Sep 2015 Certified Microcredential Specialist Education Series
              17 Sep 2015 The Business and Professional Side of Consulting
              07 Aug 2015 Overview of ID Certifications with Badges (free webinar)
              10 Jul 2015 Overview of ID Certifications with Badges (free webinar)
              09 Jul 2015 Assessment for Learning
              24 Jun 2015 Job, Task, Practice and Cognitive Analyses
              09 Jun 2015 Assessment for Learning
              05 Jun 2015 Overview of ID Certifications with Badges (free)
              08 May 2015 Overview of ID Certifications with Badges (free)
              07 May 2015 Assessment for Learning
              16 Apr 2015 Assessment for Learning
              09 Apr 2015 Job, Task, Practice and Cognitive Analyses
              09 Apr 2015 2015 Certified Assessment and Credentialing Professional practicum and certification
              03 Apr 2015 Overview of ID Certifications with Badges (free)
              13 Mar 2015 Overview of ID Certifications with Badges (free)
              11 Mar 2015 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              05 Mar 2015 Performance-based Assessments
              18 Feb 2015 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              06 Feb 2015 Overview of ID Certification & Badges (free)
              04 Feb 2015 Foundations of Credentialing - Certificate Program
              14 Jan 2015 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              09 Jan 2015 Overview of ID Certification & Badges (free)
              01 Jan 2015 Apply for an ID certification with mark and badge
              10 Dec 2014 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              02 Dec 2014 The Fundamentals of Performance Improvement Consulting Certificate Program
              25 Nov 2014 Overview of ID Certification & Badges (free)
              07 Nov 2014 Overview of Performance Improvement Consulting (free)
              31 Oct 2014 Overview of ID Certification & Badges (free)
              27 Oct 2014 Practical Analytics & Psychometrics
              22 Oct 2014 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              08 Oct 2014 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              02 Oct 2014 Project-based Credentialing Practicum
              30 Sep 2014 Orientation to the Certified School of Improved Performance (CSIP) Certification Process
              29 Sep 2014 The Politics of Consulting
              26 Sep 2014 Overview of ID Badges (free)
              05 Sep 2014 Overview of Credentialing
              27 Aug 2014 Orientation to the Certified School of Improved Performance (CSIP) Certification Process
              22 Aug 2014 Overview of ID Badges (free)
              01 Aug 2014 Apply for an ID Badge in learning solutions development
              31 Jul 2014 Patterson Drilling Part II
              30 Jul 2014 Orientation to the Certified School of Improved Performance (CSIP) Certification Process
              18 Jul 2014 Overview of Performance Improvement Consulting (free)
              09 Jul 2014 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              08 Jul 2014 Foundations of Credentialing - Certificate Program
              25 Jun 2014 Patterson Drilling Part I
              11 Jun 2014 Job, Task and Cognitive Analyses
              01 May 2014 Performance-based Assessments
              18 Apr 2014 Overview of Performance Improvement Consulting (free)
              28 Mar 2014 Project-based Credentialing Practicum
              20 Mar 2014 Performance-based Assessments
              07 Mar 2014 Overview of Credentialing (free)
              27 Feb 2014 Orientation to the Certified School of Improved Performance Certification Process
              19 Feb 2014 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              05 Feb 2014 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              04 Feb 2014 Overview of Human Performance Improvement in Education
              30 Jan 2014 Foundations of Credentialing - Certificate Program
              28 Jan 2014 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              23 Jan 2014 High Performing Leader Community of Practice
              17 Jan 2014 Overview of Performance Improvement Consulting (free)
              03 Jan 2014 Overview of Credentialing
              01 Jan 2014 Application for Certified School of Improved Performance with IndiStar (CSIP-I) 2014
              31 Dec 2013 Application for Certified School Improvement Specialist (CSIS) 2014
              20 Nov 2013 Overview of Competence in Context Webinar (Free)
              01 Nov 2013 Overview of Performance Improvement Consulting (free)
              01 Nov 2013 School Improvement Specialist (CSIS) Application 2013
              16 Oct 2013 Overview to Certification (Free webinar)
              16 Oct 2013 Overview of Certification & Credentialing
              15 Oct 2013 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              11 Oct 2013 Hard Data-Soft Data Webinar (Free)
              03 Oct 2013 School Improvement Specialist (CSIS): November Certification Review
              01 Oct 2013 School Improvement Specialist (CSIS): September Certification Review
              26 Sep 2013 TIfPI Orientation
              20 Sep 2013 Overview of Credentialing
              17 Sep 2013 HPI for Education
              12 Sep 2013 Practical Psychometrics (Pilot)
              10 Sep 2013 Professional’s Plain Language Business Writing (A TIFPI Certificate Program)
              09 Sep 2013 CPT Workshop
              01 Sep 2013 School Improvement Specialist (CSIS): September Certification Review
              13 Aug 2013 Overview HPI for Education (free webinar)
              07 Aug 2013 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              02 Aug 2013 Overview of Performance Improvement Consulting
              01 Aug 2013 School Improvement Specialist (CSIS): August Certification Review
              26 Jul 2013 Hard Data-Soft Data Webinar (Free)
              15 Jul 2013 The Politics of Consulting
              10 Jul 2013 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              10 Jul 2013 Orientation to the Certified School Improvement Specialist (CSIS) Certification Process
              24 Jun 2013 CPT Workshop
              16 May 2013 TIfPI Orientation
              13 May 2013 The Fundamentals of Performance Improvement Consulting Certificate Program
              03 May 2013 Overview of Performance Improvement Consulting
              25 Apr 2013 Proven Practices for Coaching Under-Performers (Certificate)
              07 Mar 2013 HPI for Education
              27 Feb 2013 Alpha Test of Launch Workshop Series