Integrity + Innovation
Conducting observational interviews is a key skill for anyone who has been charged with finding out how experts do their work and why they make the decisions they do. The tool includes a set of questions you can adapt and a protocol for setting up and conducting the process. You will find out how to avoid common mistakes.
Objectives: You will be able to:
Length: 60 minutes
Materials: Workbook and a QC Guide
Contact Judy@HaleCenter.org if you have questions.
(c) Hale Associates Center, 2018, www.halecenter.org