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Ingenuity + Integrity + Intelligence

Competence through Credentials

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Books by Judy

Performance-Based Certification: How to design a valid, defensible, cost-effective program, 2nd Ed

by Judith Hale, Ph.D., CPT. (ISBN: 0787946400, Pfeiffer, 2012, hardcover, 200 pages)

All of the tools are available electronically you can use to develop your own program.  A kindle version is available.Describes all aspects of developing, implementing, and maintaining a certification program. The guidelines cover how to certify employees, contractors, third-party distributors, suppliers, and customers. Each chapter describes common mistakes and tips on how to avoid them. 

“Chapter three alone is worth the price of the book.” Roger Kaufman

Received the Outstanding Communications Award from ISPI, 2014. 

Rated 5 Stars on

The Chapters Include:

1. Business Driver
2. Requirements
3. Standards
4. Business Case
5. Assessment
6. Governance & 
7. Re-certification & Maintenance
8. Going Global
9. Implementation
10. Measuring people 

Performance Consultant’s Fieldbook: Tools and techniques for improving organizations and people, 2nd Ed

by Judith Hale, Ph.D., CPT. (ISBN: 0-7879-8534-1, Pfeiffer, 2007, softcover, 240 pages) 

Has a CD with over 27 tools you can use.  A kindle version is available. A best seller.  Used by practitioners and universities.  The first part focuses on how to become a performance consultant.  The second part provides models and guidelines for identifying barriers to performance, diagnosing performance problems, selecting interventions, and measuring results.  

“A pragmatic guide…the examples reflect real-world situations.”

The Chapters Include:

Part One: Marketing the Transition
1. Performance Consulting
2. The Transition
3. Costs
4. Credibility
5. Implementation
Part Two: Performance Consulting
6. Environment and Norms
7. Needs Assessment
8. Interventions
9. Measuring results
10. Measuring people performance

The School Improvement Specialist Field Guide

by Deb Page, CPT and Judith Hale, Ph.D., CPT. (ISBN: 978-1-4522-4089-3 (pbk) Corwin, 2013, 200 page) All of the tools referenced in the book are available electronically. 

The chapters parallel the ten standards on which the Certified School Improvement Specialist (CSIS) certification is based.  It is full of stories, examples, and non-examples that exemplify the facilitation skills required to enable others to do what is required to improve the performance of school leaders and students in ways that are sustainable. 

Recent reviews call it a "must have" book for anyone doing performance improvement work  Received the Outstanding Communications Award from ISPI, 2014

The Chapters Include:

1. Analyze and Apply
Critical Judgement
2. Facilitgate Deriving 
Meaning and engagement
3. Focus on Systemic Factors
4. Plan and Record
5. Organize and Manage 
Effects and Resources
6. Guide and Focus on Collaborative
7. Build Capacity
8. Demonstrate Organizational
9. Monitor Accountability and Action
10. Implement for Sustainability

Outsourcing Training: Training & Development

by Judith Hale, Ph.D., CPT. (ISBN: 0787940194, Pfeiffer, 2007, hardcover, 172 pages) 

Has a CD with over 33 tools you can use. This book provides useful tools and decision guides you can use when considering outsourcing some or all of the tasks associated with outsourcing some or all of a staff function.  

“…brims with practical guidance, wise counsel, rich examples and, best of all, helpful tools.”

Rated 5 Stars on

The Chapters Include:

1. Outsourcing: A Business
& Economic Model
2. Identifying the Need
3. Assessing Capacity &
4. Selecting the Outsourcing
5. Contracting
6. Starting Up
7. Managing the Relationship
8. Closing Out

Performance-Based Management: What Every Manager Should Do to Get Results

by Judith Hale, Ph.D., CPT. (ISBN: 0787960365, Pfeiffer, 2003, 200 pages).

Includes a CD with over 20 tools you can modify for your own use. This book is for first line managers, supervisors, and HRD and performance improvement consultants.  It is full of techniques, examples, and guidelines for helping people be more productive.

“…brimming with practical advice, useful tips and techniques….Whether you are new to supervision or a seasoned veteran, this book is a must!”

The Chapters Include:

1. How leaders set direction
2. How to identify objectives
3. How to provide direction
4. How to set expectations
5. How to identify behaviors
that lead to performance
6. How to get the most from
training & orientation 
7. How to use job aids to
support performance
8. How to make giving
feedback less painful
9. How to recognize & 
reward people

Performance-Based Evaluation: Tools and techniques to measure the impact of training

by Judith Hale, Ph.D., CPT.  (ISBN: 0787960357, Pfeiffer, 2002, hardcover, 275 pages)

Includes a CD with over 40 tools. Each chapter contains examples of real world applications, tools, common missteps, and tips and techniques.

“Contains critical yet rigorous methods, tools, and advice on all aspects of measurement.”

The Chapters Include:

1. Evaluation as a strategy 
2. Why measure effectiveness
and efficiency
3. How to measure effectiveness
4. How to measure efficiency
5. How to measure hard & soft skills
6. How to measure required
7. How to measure elective
8. How to evaluate delivery
9. How to sample people &
10. How to collect data
11. How to analyze data -
12. How to analyze data - 
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