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Proven Practices for Coaching Under-Performers (Certificate)

  • 25 Apr 2013
  • 12:00 PM - 4:00 PM (EDT)
  • Virtual

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Proven Practices for Coaching Under-Performers (Certificate)

Registrations limited (20).

Description: The program introduces proven practices for planning and conducting coaching conversations with under-performers.  Course completion includes a certificate of completion.

Details: Deb Page guides you in how to analyze individual’s performance, determine what behaviors must change and the consequences to the individual and the organization. The workshop builds capacity in addressing tough issues and guiding under-performers to do what needs to be done to meet performance targets. Practice with feedback will help reduce the anxiety associated with addressing under performance and help you guide the types of conversations which get the right results.

Who is this program for? The program is for supervisors.

What will be covered?
  • Performance Analysis
  • How to determine when coaching intervention is needed
  • How to clearly define performance issues
  • How to clearly define expectations
  • How to clearly define consequences
  • How to conduct the coaching conversation
  • How to gain agreement
  • How to follow through to reinforce improvement and address failure to meet expectations
Why should you attend? You will learn:
  • How o separate personality and attitude from behavior that impacts performance, 
  • How to develop and use strategies to help those you supervise or coach to recognize the self-destructive behaviors that are impeding their success
  • How to approach performance conversations with confidence and skill.

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