Certificate Series: How Get Valid Data

Data Gathering Certificate Series: 

a 6-Part Mini Series

Take one, all, or any combination

Thursday's 11:00 a.m. to 12:30 p.m.

Central Time

5/5, 5/12, 5/19, 5/26, 6/2, 6/9

This series is about how to get valid data to use in training, to improve performance, and to develop certifications.  The methods include observing and interviewing individuals and groups at task and in work settings.  You will see real examples, practice some of the methods, and get jobs aids with practical guidelines you can apply to your work.   

You can take the whole series or just selected topics that are most relevant to your work.   When you complete the series, you receive a certificate in Data Gathering.  

Topics in the series are:

1. How to Conduct Observational and Cognitive Interviews and Interpret the Results:  learn how to discover what experts do and think, and why they make the decisions they do ($69*)
2. How to Conduct Critical-Incident Interviews and Interpret the Results:  find out how to discover what high performers do that sets them apart, why they are better at what they do than others, and how to surface attributes that distinguish exemplar performers from the rest ($59*)
3. How to Conduct Group Interviews including a Delphi and the Nominal Group Technique (NGT) and Interpret the Results:  find out what differentiates the NGT from the Delphi Technique and the process for conducting focus groups; find out why the NGT is a more effective method for uncovering required knowledge and skills in ways that can be more easily analyzed ($79*)
4. How to Conduct and Interpret a Sociogram:  learn to use this technique that graphically displays a group's communication patterns, and identifies informal leaders, outcasts, social cliques, and measures group cohesiveness ($79*)
5. How to Conduct a Modified Flanders' Interaction Analysis and Interpret the Results: learn to use this technique to capture communication patterns between group members, confirm who initiates, responds, passes judgment, acknowledges others' feelings and ideas, and the like.  Use the results to help others communicate more effectively ($69*)
6. How to Develop Surveys:  learn how to design and develop surveys that validate your findings derived from other methods ($79*)

Objectives:  For a complete description of the series, visit the workshops page.   

Cost:  For the series for the general public is $404, a $30 series savings; the cost for ISPI and LDA members is $374, a $60 series savings; the cost for Hale Center Professional Members is $344, a $90 series savings.    Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.