Mini Series: How to Conduct an Observational Interview

Mini-Assessment Series

Observational Interviews

Conducting observational interviews is a key skill for anyone who has been charged with finding out how experts do their work and why they make the decisions they do.  The tool includes a set of questions you can adapt and a protocol for setting up and conducting the process.  You will find out how to avoid common mistakes.   

Objectives:  You will be able to: 

• Follow the guidelines for designing and conducting observational interviews 
• Choose questions that get the information you require for your situation  
• Uncover the behaviors required to do a task or a series of tasks 

Length: 60 minutes

Materials:  Workbook and a QC Guide

Contact Judy@HaleCenter.org if you have questions. 

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